Kunes Buick GMC of Oak Creek

Dishonesty at it's best. Salesman was not upfront Dishonesty at it's best. Salesman was not upfront about pricing, which included a mandatory purchase of the paint protection program along with a Dishonesty at it's best. Salesman was not upfront about pricing, which included a mandatory purchase of the paint protection program along with a $2K "market price increase" Items were never represented faithfully during the process. I have lost respect and trust for this dealership. Buyer beware. More

Visited the service department only. Very nice experience. Had the radio upgraded due to it turning off all the time. Flat service call fee. Have 60 days to see if this was the issue. experience. Had the radio upgraded due to it turning off all the time. Flat service call fee. Have 60 days to see if this was the issue. More

Did a great job of explaining what they were going to do to diagnose the issue. Fixed on a timely basis. Got oil change and applied the coupon that I didn’t even know about. Thank you for that. Really didn’ to diagnose the issue. Fixed on a timely basis. Got oil change and applied the coupon that I didn’t even know about. Thank you for that. Really didn’t have to tell me about it. I will be back for any additional service. More

Salesman was courteous and knowledgeable for the vehicle we were looking at. Will go back to this dealership in future. Waiting to see how good the service department is. we were looking at. Will go back to this dealership in future. Waiting to see how good the service department is. More

Completely satisfied With price and deal with him and dealership. Able to work with and come to an agreement recommend to all who need a vehicle dealership. Able to work with and come to an agreement recommend to all who need a vehicle More

Facility was Beautiful. Finance Lady was Fantastic, Magda made it all worth while. Jake the sales manager was as phony as a 3 dollar bill. Tried to sell us a Damaged Vehicle, then said the Military discount made it all worth while. Jake the sales manager was as phony as a 3 dollar bill. Tried to sell us a Damaged Vehicle, then said the Military discount was sent back to finance ,when it wasn't. Sales didn't go over the Vehicle very well. Your stereotypical car salesman. More

Very nice, brand new dealership. Service staff were very knowledgeable and professional. Nice waiting area with snacks and drinks. Work was done in a timely manner. knowledgeable and professional. Nice waiting area with snacks and drinks. Work was done in a timely manner. More

Nick was a wonderful salesman! Jake was a great sales manager! They made my experience very pleasant. I would recommend them. I love my new vehicle! Thank you guys so much! manager! They made my experience very pleasant. I would recommend them. I love my new vehicle! Thank you guys so much! More

Excellent customer service, professional and courteous, answered all my service questions and most importantly very punctual. Brought my new truck in for warranty service work. answered all my service questions and most importantly very punctual. Brought my new truck in for warranty service work. More

I purchased a new GMC Sierra Crew Cab Truck from AllStar it has 3221 miles on it and it has been at the dealership twice. In each instance the engine warning light came on and I received a alert that I need it has 3221 miles on it and it has been at the dealership twice. In each instance the engine warning light came on and I received a alert that I needed the return to the vehicle for service of the engine or transmission. Based on my experience from the point of purchase to the point of sales my review is as follows. New Car Sales Department 3 Stars More emphasis needs to be placed on follow up. If you tell the customer that you will check on a inquiry and that you will call them back, follow up and call them back. On Two different times I inquired about a accessory and was told both times that they would check on fitment and availability and would call me back...... No call back both times. Once you sell a vehicle to a customer remember that they should be considered just as important after the sale. Based on my sales experience I would not consider a future vehicle purchase from this dealership and I would not recommend the dealership that anyone wanting to purchase a vehicle. Based on my visit and customer experience I would recommend the service department for service / repairs. Service Department 5 Stars Overall a good experience. Service advisor 5 Stars plus I was very satisfied with the level of customer service from the service advisor. The service advisor Gregory Thomas Teske did a awesome job. His Follow up and communication was outstanding. Awesome Job!! Thank You for going above and beyond More