Kunes Buick GMC of Oak Creek

I pulled up looking for 2024 Yukon Denali. In desperate need of this vehicle asap. I’m in absolute disbelief and disgust that not one soul came to even say hello! In desperate need of this vehicle asap. I’m in absolute disbelief and disgust that not one soul came to even say hello! More

My experience with Kunes was excellent. I found the exact vehicle I was looking for and they were the only dealership I could find that was willing to discount the price. No pressure or gam I found the exact vehicle I was looking for and they were the only dealership I could find that was willing to discount the price. No pressure or games. I took my new 24 Acadia home the same day saving me a trip back to the dealership, which was an hour and a half away. Justin went over the whole vehicle and was pleasant to work with. Sara in finance was great and pointed out a better way to finance the vehicle, saving me money. I definitely recommend them. More

Great service department, good service friendly people. I have taken my Gmc there for service, and always happy I have taken my Gmc there for service, and always happy More

Nick was right on the ball when we walked in! No high pressure. Store was well lit, spacious. The most impressive point was the salesperson listening to our needs and his ability to address the No high pressure. Store was well lit, spacious. The most impressive point was the salesperson listening to our needs and his ability to address them.. More

I’m good on them. I would never go back there. They cheated me and didn’t give me what I paid for in service. I’m very disappointed. Waste of time I would never go back there. They cheated me and didn’t give me what I paid for in service. I’m very disappointed. Waste of time More

Such an easy process and the wait was not bad at all. Very nice salesmen as well definitely going back! Very nice salesmen as well definitely going back! More

Excellent service. Friendly and knowledgeable staff that aways takes the time to listen to your car concerns. Friendly and knowledgeable staff that aways takes the time to listen to your car concerns. More

After 45 minutes of paperwork and questions, we find out that the truck from the internet we went there for was sold already. Drove 2 others, ended up with a nice one, but for much more money than we wanted that the truck from the internet we went there for was sold already. Drove 2 others, ended up with a nice one, but for much more money than we wanted to spend. 2 days of driving after being the owner of it, realized that the whirring sound under the hood doesn't seem right. Made a service appt., brought it in on a Thursday eve, had it 'til Monday, upon picking it up, still making the same noise with a new water pump they installed, no charge. Drove right back into Service Dept., made a next morn appt. and with more work needed, the General Manager said no more work was going to be covered by them because it's a 5+ year old vehicle. It is a 2018 GMC Sierra 1500, and 6 years old. My opinion is they may have known about an issue with this truck after it was traded in, This may be the reason for trading it in, then waited for a SUCKER to buy it, that's me. Now I am stuck with whatever the issue is, to figure it out and fix it. Not too happy with the situation, especially when, again, we spent way more than we wanted to on the purchase. Also, again, drove it 2 days, not 2 years. More

It unfortunately did not meet satisfaction. I had set the appointment for 10am Monday a week prior to dropping the vehicle off. From Tuesday morning through the time I had stopped by later that I had set the appointment for 10am Monday a week prior to dropping the vehicle off. From Tuesday morning through the time I had stopped by later that evening, I could tell that it sat in a parking spot due to the lo jack installed. When I had stopped by that Tuesday evening to confirm this, it indeed was in the parking spot, unlocked, and another service rep indicated that it has not been touched as well. At which point, I had wished I had listened to my husband who told me just to take it home, but I was promised it would be looked at the next morning. It was looked at; however, the lo jack somehow was to blame even though these units are installed by many new car dealerships. I reluctantly paid $150.00 as the total included supplies....I am not sure as to what as it was only disconnecting a part....upon leaving the dealership, the same feeling I had with the transmission occurred again thus the lo jack was not the problem...however, I had already decided not to turn around as I was headed to the Toyota dealership I had bought the vehicle from a month prior. They took it to the Chevrolet dealership on Washington Ave in Racine. It was then confirmed that the lo jack was not the issue and that what I am experiencing is normal when the transmission temperature has not reached optimum temperature. So, I am out of the money as I should have taken it home Tuesday even when it was not even looked at all as well as I was given the impression that it was when I had called earlier that morning. I had followed up with my issues a week later but to no avail, I did not receive a response at all. More

Awesome experience from the moment I walked in the door! Customer service is absolutely the best. Customer service is absolutely the best. More