Kunes Buick GMC of Oak Creek

I was tempted to purchase a new vehicle from this dealer, but after the extremely poor service, I’ve decided to go to another dealer. I do not recommend this dealership and suggest that whoever reads this to but after the extremely poor service, I’ve decided to go to another dealer. I do not recommend this dealership and suggest that whoever reads this to take your business elsewhere. More

I hope you’re doing something about your racist employees that harassed that poor girl and then the others that know about it and let it go. It’s disgusting and I will never step foot in your dealership. that harassed that poor girl and then the others that know about it and let it go. It’s disgusting and I will never step foot in your dealership. More

Not cleanly and the people here do not treat you well. Spend your money elsewhere. Spend your money elsewhere. More

They are currently navigating a situation in which one of their employees printed a racial slur on an oil change sticker of a bi racial woman’s vehicle. Allegedly, this person also tampered with safety featu their employees printed a racial slur on an oil change sticker of a bi racial woman’s vehicle. Allegedly, this person also tampered with safety features of the woman’s vehicle. The dealership supposedly tried to cover it up by sending the employee to the woman’s home to “retrieve a tool” left in the vehicle. The woman was then told they were actually trying to retrieve the sticker from the windshield More

Just look at the sticker for your oil change. You'll be surprised. Racists work here. You'll be surprised. Racists work here. More

When the issue of one their techs referred to a black customer a N slur printed on the invoice, the General Manger, Brian, ignored it. And the tech is still employed. customer a N slur printed on the invoice, the General Manger, Brian, ignored it. And the tech is still employed. More

I recently acquired a vehicle at this esteemed location and it was a truly exceptional experience. The support provided was outstanding. My sales associate, Jordan, demonstrated unparalleled expertise in h and it was a truly exceptional experience. The support provided was outstanding. My sales associate, Jordan, demonstrated unparalleled expertise in his field and his enthusiasm was evident throughout the process. He exceeded expectations to ensure I drove away in my ideal vehicle. I departed with a 2025 model and remain exceedingly satisfied. I would like to express my sincere appreciation - you serve as a model of excellence. This location exemplifies outstanding service and professionalism. More

My truck is nice but noticed I could have gotten a newer vehicle but ok vehicle but ok More

I had an oil change and Tire rotation on 11/6/24. No problem with that service. I complained my brakes still still scraping noise and often pulse. this is not at high speeds. I had my front brakes No problem with that service. I complained my brakes still still scraping noise and often pulse. this is not at high speeds. I had my front brakes pads and rotors replaced May of '23, my rear brakes pads and rotors may of '24. Also bought 4 brand new tires. Each time I let them know the brakes are still scraping and some shimmy upon braking. May 29th they replaced lower control arm bushings. When I came in for oil change I let them know the brakes are still scraping, please check again. Were bad parts installed or what? They said they looked and they are fine. I now feel I need to go elsewhere to see if I they put in bad parts or why my brakes are still screeching when applied. More

I had to take my car back twice from just getting a regular oil change/tire rotation & battery installed. The first time a bolt was missing from the bracket on the battery. The 2nd time I had to take i regular oil change/tire rotation & battery installed. The first time a bolt was missing from the bracket on the battery. The 2nd time I had to take it back, the battery terminal clamp was loose & bent and we received no compensation for bringing it back twice More