Kunes Buick GMC of Greenfield - Service Center

I has to bring my car in for service last week, they said they couldn't find a problem, but the same thing occurred so I had to bring it back this Monday. The fixed the problem, and didn't charge me a thing they couldn't find a problem, but the same thing occurred so I had to bring it back this Monday. The fixed the problem, and didn't charge me a thing. More

Customer service with problem solving is completely missing or lack of desire to actually try to problem solve, they'd rather transfer the issue to a manager. I'll choose a different dealership from no missing or lack of desire to actually try to problem solve, they'd rather transfer the issue to a manager. I'll choose a different dealership from now on. More

John Paul's GMC has always been a customer oriented company. From sales, to service. Competitive prices, quality service, and well maintained facilities. Keep it up. company. From sales, to service. Competitive prices, quality service, and well maintained facilities. Keep it up. More

The reason for my 2 star rating is for a couple of reasons. When I bought my new truck I was told that to do the install on a few things and put the Zurich Shield on would only take a day. I set my ap reasons. When I bought my new truck I was told that to do the install on a few things and put the Zurich Shield on would only take a day. I set my appointment up for 9 am on Thursday and had my truck there on time. When I dropped my truck of my service writer told me it should be all done same day. I called at 12:50 pm to find out what was going on with my truck, I was told my service writer would get right back to me. It was nearly 4 pm when he called me telling me that the truck wouldn’t be done for another day. Communication is key and it seems that failed. Second when the installed the protective sealer on the interior they just wiped half of it down and missed a bunch on my dash. Seems as though the service team needs to get their ducks in a row. More

Good service and done in a timely manner. I recently moved here from Pennsylvania and am glad I made the decision to visit this dealership for service. moved here from Pennsylvania and am glad I made the decision to visit this dealership for service. More

Exceeded my expectations. Was in for oil change n tire rotation. Unfortunately there was a scratch on my vehicle when I picked it up. Mike Evans was notified and he told me that they would repair the dama rotation. Unfortunately there was a scratch on my vehicle when I picked it up. Mike Evans was notified and he told me that they would repair the damage. I was thrilled when I picked it up More

Poor communication while customers wait. Poor explanation of failure to isolate problem. Staff at payment counter did not have information for payment which is on file. Completely dissatisfied. Will never re of failure to isolate problem. Staff at payment counter did not have information for payment which is on file. Completely dissatisfied. Will never recommend or go back. More

I took my car in for service because the "check engine" light was on, but they found nothing wrong. Service was friendly, and I even got a car wash! light was on, but they found nothing wrong. Service was friendly, and I even got a car wash! More

Very professional and caring people. Body shop manager Ed is fantastic. Keeps you fully informed. I have to use them several times for high cars (bmw, Jaguar, Yukon) and all work has been top 10 done. I won’ is fantastic. Keeps you fully informed. I have to use them several times for high cars (bmw, Jaguar, Yukon) and all work has been top 10 done. I won’t go anywhere else. More

The service was great, and the staff was excellent.Would send all my friends and family there. The price was very reasonable. I would give them a thumbs up. send all my friends and family there. The price was very reasonable. I would give them a thumbs up. More