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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 09, 2023

Experience at the dealership was good. People were friendly and courteous, work was done in a timely manner, atmosphere was great. More

by scottsacharski
Recommend Dealer
Yes
Jul 11, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 08, 2023

Got my bumper fixed and when my car was returned the inside was vacuumed as well. Nice surprise! My car looks like new from the back. More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day, Cruz! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 08, 2023

I was concerned that i had damaged under my Hyundai after hitting a lead piece of pipe More

by Charis Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Kunes Buick GMC of Greenfield responded

Charis, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

They took my car in immediately although I left it the night before. They kept me informed as to the status of repairs and finished it for pickup that day. More

by connieann1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Kunes Buick GMC of Greenfield responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

Great service, quick work. You guys are the best. Are my new go to for car service More

by vvanshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

This was my first time going there and they were friendly and very polite. Will be coming back for all my service needs. More

by adriana.espana85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 05, 2023

I don’t go anywhere else for my yearly oil change and tire rotation. My car is always clean when returned to me and my concerns if I need any, about other repairs soon they are listed for a future appoin More

by mjjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 04, 2023

Little confused on the work that was done, especially when not working still for what I requestes... they say they could not reproduce e the issue More

by ladystallion2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

Great service in a friendly atmosphere. Car wash is also the topping of the cake. More

by jpedersen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

I had a 1:15 appt for an oil change. I arrived at 1:07. Someone finally came and talked with me about 1:27 to see why I was there. Car was then taken and I was told I could wait, whic More

by BPederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Jul 07, 2023 -

BPederson responded

I'd be happy to talk with you about this, if you can provide me a number at which you can be reached.

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