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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,050 Reviews

2,050 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 07, 2023

Great service, quick work. You guys are the best. Are my new go to for car service More

by vvanshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

This was my first time going there and they were friendly and very polite. Will be coming back for all my service needs. More

by adriana.espana85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 05, 2023

I donā€™t go anywhere else for my yearly oil change and tire rotation. My car is always clean when returned to me and my concerns if I need any, about other repairs soon they are listed for a future appoin More

by mjjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 04, 2023

Little confused on the work that was done, especially when not working still for what I requestes... they say they could not reproduce e the issue More

by ladystallion2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

Great service in a friendly atmosphere. Car wash is also the topping of the cake. More

by jpedersen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

I had a 1:15 appt for an oil change. I arrived at 1:07. Someone finally came and talked with me about 1:27 to see why I was there. Car was then taken and I was told I could wait, whic More

by BPederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Jul 07, 2023 -

BPederson responded

I'd be happy to talk with you about this, if you can provide me a number at which you can be reached.

July 02, 2023

Great people. Goes out of their way for their customers. Great service department. Dependable. Fast. Courteous More

by willitdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Rouleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Papelbon, David M. Kusch
Jul 05, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

Everyone is very professional and did a Great Job. Follow up calls were made everytime as needed. Very smooth operation. Thank you More

by Mnisenbaumo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 30, 2023

I'm from out of state and had a problem with my car. A local man recommended John Paul and I would definitely do the same. Their service was great. More

by jag64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 29, 2023

I've had the car there twice. The problem has not been addressed. I've lost time and money and the issue has not been addressed. More

by sachinkchheda
Recommend Dealer
No
Employees Worked With
Solomon
Jul 03, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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