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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 08, 2022

Work was excellent however it took a very long time to get done. Service staff was great! At some point though my car ended up with a ding that was it present when it arrived. More

by Lbrooks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 07, 2022

Polite efficient service and body shop great service. Always return calls within a reasonable time period. I will recommend them an6 day. STEVE IN SERVICE AND ED IN THE BODY SHOP ARE THE BEST More

by Brownshawn817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 07, 2022

Professional, courteous, friendly, informative, polite staff. Efficient, competent and speedy completion of all work done. More

by Regal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 06, 2022

The staff is always friendly and helpful. They keep the inside of your car clean. Billing is easy to understand. More

by DINARAGARDENING2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this 5-star review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 05, 2022

I trust this dealership to do right by me with the care and maintenance of my car. More

by eryan5
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for allowing us to help you! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 04, 2022

Salamon was wonderful. Very customer service orientated. Made me feel very welcomed. Robert, the sales person is also very personable and knowledgeable. More

by tluedke58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much! It was truly a pleasure to have you as a customer. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 04, 2022

My truck was not fixed. The problem still exists and started after having the 90k mile service maintenance work done More

by Travis.lifeteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 04, 2022

Always has been a good experience in dealing with the service department. Spoke with the service manager regarding an issue and it was immediately handled in a most professional manner. More

by RIVERBOTTOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 02, 2022

I was happy with the report of what your crew did for my car. The fella at the service desk was very friendly. More

by hmah74
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 02, 2022

I was Pleased with service and the communication between the auto body shop and myself More

by cobracoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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