Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

Sort by
January 21, 2023

EXCELLENT SERVICE. SOL WAS VERY PROFESSIONAL, FRIENDLY AND HELPGUL RECEIVED MY OIL CHANGE IN A TIMELY MANNER AND HE WENT ABOVE AND BEYOND TO GET ME A NEEDED TIRE SO T More

by MAJO242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the positive feedback. I am very happy to hear that you enjoyed your visit here with us at John Paul's Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 19, 2023

Being from out of town and needing some emergency repairs, this dealership did an excellent job of making the repairs and of accommodating us while we waited - transportation for a breakfast and the More

by Ron Puestow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Kunes Buick GMC of Greenfield responded

Ron, I am glad to hear that your emergency situation got handled to your standards. Reviews like yours help me to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 19, 2023

Did a great job and updated me on the condition of my vehicle. Great job and updated me on the condition of my vehicle. More

by RPurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Kunes Buick GMC of Greenfield responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 16, 2023

I went in for a airbag recall, was in and out in an hour and a half great service. More

by worknmetothebone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 16, 2023

The body shop was super easy to schedule and work with. All of my questions were answered More

by JOYMAUS2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 16, 2023

Need to follow up when customer calls and problem wasn’t fixed return calls please More

by Craigschalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Kunes Buick GMC of Greenfield responded

Craig, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Jan 19, 2023 -

Craigschalla responded

Call me you have my number on file.

January 15, 2023

Oil change and tire rotation were good but even though the tire pressure was listed as 35 psi in all tires, they were only 31, 32 and 33. Also, the TPMS had not been reset for the new tire locations. More

by BILLWOLFF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 15, 2023

They were very professional, polite, keep me informed, and I was completely happy with their service More

by Sandi11348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 15, 2023

Customer service was excellent always truthful helpful and accurate. Work performed was timely easy of payment More

by KUNICKI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing John Paul's Buick GMC's Service Department. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 15, 2023

They did a good job and explained all they did to my truck which I liked More

by joanne6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

1
...
23
24
25
...
206