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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,050 Reviews

2,050 Reviews of Kunes Buick GMC of Greenfield - Service Center

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April 06, 2014

I recently had my GMC Sierra in to repair extensive accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance co More

by GMC09BLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shelby
Apr 08, 2014 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that Dan and the rest of the service team were able to repair your car to your standards. Thank you for continually choosing John Paul's Automotive for your vehicle needs. Cordially, Jay Gesell John Paul’s Buick GMC

December 06, 2013

Love these guys! We've all had questionable dealings with garages in our lives, but I always felt that I got 'straight talk' from the John Paul team. I've been going to them for two years now, and alwa More

by nickeugelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Buczak, Solomon Bunn, Jay Gesell, Steve Krivos, Paul Orlowski, Ron Wozny
Dec 06, 2013 -

Kunes Buick GMC of Greenfield responded

Thanks for the review! Our team works hard to be the best in the business and it's always great to hear back from a satisfied customer who echoes that sentiment. We appreciate your business and we hope to have the opportunity to work with you again soon! Thanks again, see you next time! Sincerely, Jay Gesell John Paul's Buick GMC

June 01, 2013

Best customer service of any type of business in a long time. Honest advice fair price and doing all the right things. Gave me a ride to and from work, checked over everything and worked with the manufact More

by Twohlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn, Steve Buczak, Solomon Bunn, Steve Krivos
Aug 29, 2013 -

Kunes Buick GMC of Greenfield responded

Thanks for the great review! I'm happy to hear that you had a positive experience here at John Paul's. We're constantly working to provide our customers with a one-of-a-kind purchasing and servicing experience. If there's anything we can ever do to better earn your business, please do not hesitate to let me know personally! Thanks again, and congratulations! Sincerely, Jay Gesell John Paul's Buick GMC

April 25, 2013

I have owned my (new to me) 2008 Buick Enclave CXL (48K miles), for maybe a month. I purchased the vehicle from another dealership (non-Buick), and am the second owner. Over the month of ownership, I h More

by MityDawg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn, Jay Gesell
Apr 25, 2013 -

Kunes Buick GMC of Greenfield responded

Thanks for this great review! You've highlighted an important aspect of how we do business: We believe in establishing a relationship of trust and respect with our customers, and we intend to make sure that you leave our dealership completely satisfied every time you visit us. On that same note, we'd love to see you on our Facebook page. We post some great content on a daily basis, so please give us a "like" the next time you're on! You can find us at https://www.facebook.com/johnpaulsautomotive . Thanks again, see you soon! Sherri Schiller Customer Satisfaction Manager (414)-545-7000 x:7134

April 24, 2013

check engine light was on and car was idiling rough and exceleration was diminished.. service dept found problem quickly which was faulty wiring/ and bad plug. they found an extended gmc special warranty More

by dolly1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
Apr 25, 2013 -

Kunes Buick GMC of Greenfield responded

Thank you for this great review! We pride ourselves on being the most knowledgeable and honest dealership in the state, and our service department is no exception. We want to make sure that you leave completely satisfied every time you choose to honor us with your business. To that end, I'd love for you to contact me should you ever have any further questions, comments, or feedback! We can't wait to work with you again-- see you next time! Sherri Schiller Customer Satisfaction Manager (414)-545-7000 x:7134

November 16, 2012

Went in to have a GMC recall taken care of that I found out about thru my On Star report. The manager also notified me by email and we set up a time for late Monday morning. I got there about 10:30 a.m. a More

by Sandy M.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
unsure of name, Ron Wozny
Nov 16, 2012 -

Kunes Buick GMC of Greenfield responded

Sandy, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sherri Schiller Customer Satisfaction Manager (414)-545-7000 x:7134

November 15, 2012

A good dealership to deal with friendly and open personal no games when having service and honest advice on what you should or should not have done. More

by Heppra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon, Solomon Bunn
Nov 16, 2012 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the John Paul's Automotive experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sherri Schiller Customer Satisfaction Manager (414)-545-7000 x:7134

June 30, 2012

I scheduled an appointment to have an oil change and tire rotation. In addition I had 3 other minor items looked at for a qoute: cut 2 new keys,(check a fan for noise and side mirror vibration. I had to sch More

by Rmurphy2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul and Jay
Jul 13, 2012 -

Kunes Buick GMC of Greenfield responded

Hello, we are very sorry to hear that you had a negative experience with our dealership. At John Paul Automotive we pride ourselves on our caring and attentive customer service. We would love to speak with regarding this matter to see if we can remedy the situation. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, Sherri Schiller - Customer Satisfaction manager sherrischiller@johnpaulsautomotive.com | Office Phone 414-545-7000 x:7134

January 27, 2012

I purchased gift certificates for an oil change and deluxe car wash for our vehicles. We needed to make a 2 hour appointment in order to get both of these done. I went with my vehicle and they ran out More

by chammere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know name of manager I spoke with.
Feb 10, 2012 -

Kunes Buick GMC of Greenfield responded

We are sorry to hear that your experience with us was not what you hoped it would be. We strive to provide all of our customers with excellent customer service, and it disappoints us that we did not reach our goal. If you would like to discuss your grievances with us further, please contact us at your earliest convenience. Sherri Schiller - Customer Satisfaction manager sherrischiller@johnpaulsautomotive.com

December 23, 2011

I have been working with Sol everytime I go for work on my car and he has been just great. He is the best. Always treats me very well and fair. I also have dealt with jay and jeff fisher and they were outs More

by crste31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn, Solomon Bunn
Dec 27, 2011 -

Kunes Buick GMC of Greenfield responded

Craig, we really appreciate you taking the time out of your day to write this review. Sol is a very important asset of our team, and we are happy to hear that you have had the opportunity to work with him. Thank you for your loyalty to John's Paul Automotive, and we look forward to working with you in the future. Don't forget to follow us on Facebook and Twitter for service specials and deals. Sherri Schiller -- Customer Satisfaction Manager

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