Back

Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,050 Reviews

2,050 Reviews of Kunes Buick GMC of Greenfield - Service Center

Sort by
July 08, 2018

courteous, professional, quick, satisfying I have given the 5 star rating because, as usual at John Paul's, the service was courteous, professional, quick, and satisfying. Consistency must be t More

by SAMOOSKI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Jul 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Mike Evans - Service Director

July 07, 2018

Buick Service Great service. Friendly and knowledgeable service agent, Sol. Price was a fair. Overall this was as good experience, as usual for John Paul Buick GMC. More

by 55amp0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Evans - Service Director

July 05, 2018

Great service Justin was very very busy, but took his time with me, answered all my questions in a professional, unhurried manner. Cashier was equally professional More

by SCRUFFS
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this review. We are pleased to hear that Justin was able to provide an efficient and overall positive experience. Sincerely, Mike Evans - Service Director

July 05, 2018

AWESOME I have been satisfied each time I have taken my Enclave in for service to John Paul. Everyone was very friendly and professional. I would recommend More

by JTSMAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny
Jul 09, 2018 -

Kunes Buick GMC of Greenfield responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Mike Evans - Service Director

July 04, 2018

Had my oil changed and emission testing done Everyone in the service department has always been helpful but Solomon Bunn always goes above and beyond. He explains if there is a need for more wor More

by KHUBRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from Solomon. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! Regards, Mike Evans - Service Director.

July 03, 2018

Fast friendly dependable Everyone I came in contact with is so friendly. Service always good. Service writer Solomon Bunn is a pleasure to deal with. The driver that drove me More

by MARKCGEHRKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Kunes Buick GMC of Greenfield responded

Mark, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left our dealership satisfied. We are very appreciative of your 5-star review and recommendation. Take care! Mike Evans - Service Director.

July 03, 2018

service Pleased with service the day I was there, disapointed when I arrived home to find my my oil gadge was not set back to 100. This has happened on my p More

by MEATBEST3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin,Talbot
Jul 04, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide us this feedback. We strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to make things right. We look forward to hearing from you. Regards, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 01, 2018

Awesome sales and service I appreciate being treated like family and not a number. Lisa and Randy are amazing! I am a loyal John Paul’s customer as long as they are there. More

by Encore, twho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman, Lisa Kaluzny
Jul 01, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of our family during your recent visit. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Regards, Mike Evans - Service Director.

July 01, 2018

Not happy! Once again I waited 1hr and 45min for an oil change and tire rotation. I was the first appt. Then was forced to watch fox news and all of its propag More

by BMEIER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

Kunes Buick GMC of Greenfield responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. I also apologize for the issues you encountered with your vehicle. Please contact me at your earliest convenience so we can discuss this further. Regards, Mike Evans - Service Director.

June 30, 2018

SMD recall Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. More

by sbessie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman, Lisa Kaluzny, Anna Marie Davis
Jun 30, 2018 -

Kunes Buick GMC of Greenfield responded

We take pride in our efficient and friendly service here at our dealership! Thanks for noticing those efforts and for leaving such a great review! Regards, Mike Evans - Service Director.

...
200
...