Kunes Buick GMC of Greenfield - Service Center

Great Dealership/with awesome Service Department I have dealt with John Paul's GMC for my last 3 new vehicles, excellent Customer Service all the way around! When calling for Service, typically yo I have dealt with John Paul's GMC for my last 3 new vehicles, excellent Customer Service all the way around! When calling for Service, typically you can get in very quickly. This most recent time, we had an incident on vacation, my car needed some major repairs, I called on Monday morning, dropped car off that same day, and they worked with my insurance company, gave me a rental car, and my own vehicle was completed in a timely fashion. Couldn't ask for better service. Hats off to you John Paul's GMC!!!!! More

Oil change Steve is great. I come to John Paul’s just for Steve. I also recommend people to John Paul’s and to Steve because I trust him and trust what he says. Steve is great. I come to John Paul’s just for Steve. I also recommend people to John Paul’s and to Steve because I trust him and trust what he says. More

Oil pressure sensor. Had a low oil pressure problem during warranty which was corrected. It then reoccurred after warranty and Mike Evans and Steve Buczak took care of me Had a low oil pressure problem during warranty which was corrected. It then reoccurred after warranty and Mike Evans and Steve Buczak took care of me. More

Sol is the man!!! Sol in the service department is the only guy I trust with my truck! He knows how to take care of a customer and he knows his stuff. He’s straight to Sol in the service department is the only guy I trust with my truck! He knows how to take care of a customer and he knows his stuff. He’s straight to the point and ALWAYS HONEST about what you need!!! Sol is my guy!!! I have told everyone about him! Plus they do great work in the service department. This is my dealership!!! More

I had my oil changed and tires rotated. All the sales associates were polite. They said it would take an hour. It took two hours. That would be the only reason I would not get my oil changed All the sales associates were polite. They said it would take an hour. It took two hours. That would be the only reason I would not get my oil changed there again. More

Amazing Service I had nothing but great service at John Paul's Buick GMC. Their service manager, Justin Talbot, was absolutely amazing. He dealt with the insurance co I had nothing but great service at John Paul's Buick GMC. Their service manager, Justin Talbot, was absolutely amazing. He dealt with the insurance company, walked me through the process, and made sure my Terrain was in the best condition possible when I left. I had to use a rental car for five days, and he made the process as easy as possible. He kept me updated on my car's service throughout the five days, so I had zero worries/concern! The service was incredible! More

Corrections to Recalls There was a wait initially, but soon after I was, in the shuttle, and home. The wait, at home ,was about 7 hours to get the shuttle back. Everythin There was a wait initially, but soon after I was, in the shuttle, and home. The wait, at home ,was about 7 hours to get the shuttle back. Everything went well from then on. Received papers on work completed. All seems O.K. for now. Everyone was courteous and helpful. Thank you, More

Repair of ignition Steve Buczak is pleasant and easy to deal with and the employees fixed our ignition and now our son is able to drive his car again Steve Buczak is pleasant and easy to deal with and the employees fixed our ignition and now our son is able to drive his car again More

Oil change I came in for my second free oil change and was blown away by the service I received. They checked so many things and even had my car washed! Bravo! I came in for my second free oil change and was blown away by the service I received. They checked so many things and even had my car washed! Bravo! More

Quick and easy Made sure that I understood everything and got me taken care of in an extremely reasonable amount of time. The free car wash is also a great bonus! Made sure that I understood everything and got me taken care of in an extremely reasonable amount of time. The free car wash is also a great bonus! More