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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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August 05, 2018

So fast I couldn't believe it I went in to have the links in my rear sway bar replaced and I thought it was going to take a while. I was in and out in an hour! Ther service was not More

by M_LO_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Aug 06, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Mike Evans - Service Director

August 04, 2018

Great service The customer representative was very helpful in explaining what I had to have done and followed up with the cost and when the repairs would be done. G More

by TRALEEMARYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mike Evans - Service Director

August 03, 2018

great , no complaints. I always had good experiences at John Paul's. The services are great, the employees is very pleasant and friendly. I'm satisfied. More

by alexanderaugustus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Kunes Buick GMC of Greenfield responded

Hi alexanderaugustus and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Solomon Bunn is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Mike Evans - Service Director

August 02, 2018

Very friendly and accommodating I feel like the dealership goes the extra mile to make sure that you have a good experience. Also they give off a honest feeling atmosphere More

by SERPICORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

August 01, 2018

Always completely satisfied Fast friendly reliable service.i trust that they will only do what is necessary to take care the issue I am having and not overcharge More

by MARKCGEHRKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New service advisor
Aug 01, 2018 -

Kunes Buick GMC of Greenfield responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Mike Evans - Service Director

July 30, 2018

Service I have been going to John Paul’s Buick dealership in Greenfield since I purchased my Buick Envision last summer and I have been impressed with the Ser More

by emilyannroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2018 -

Kunes Buick GMC of Greenfield responded

Emilyannroberts, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Mike Evans - Service Director

July 30, 2018

Great Customer Service by everyone I had my oil change and tire rotation on Friday July 27th. Great service by Steve as always. Your staff is a pleasure to work with! More

by ahart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Evans - Service Director

July 27, 2018

Awesome!! Excellent service. Great service from start to finish. Very friendly and outgoing service writer. Listened to my concerns and delivered. I will recommend my family and More

by ASELLERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you! Regards, Mike Evans - Service Director.

July 26, 2018

Service call Car sat outside complete and I waited 15 minutes before service came out with paperwork. 2 hrs for oil change and tire rotation. too long. More

by MSEKULA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Kunes Buick GMC of Greenfield responded

We're sorry to hear about the wait for your service visit. We do our best to provide our customers with an efficient and positive experience, so we apologize that this is not what you experienced. If you would like to discuss this further, please contact me at your earliest convenience. Regards, Mike Evans - Service Director.

July 25, 2018

Oil change service As always it was a pleasure to bring my car in for service all the employees are very nice and caring about their costumers, I would definitely contin More

by WALLY107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Jul 25, 2018 -

Kunes Buick GMC of Greenfield responded

Wally, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. We can't wait to see you again! Regards, Mike Evans - Service Director.

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