Kunes Buick GMC of Greenfield - Service Center

trustworthy knowledgeable service I have been having my car serviced here for many years. The staff is always friendly and accommodating. All of my concerns are always completely add I have been having my car serviced here for many years. The staff is always friendly and accommodating. All of my concerns are always completely addressed and explained in a way I can understand. I have total confidence in the service staff and their recommendations. The customer service is excellent. More

Always Helpful I have been getting service here for over 20 years. I feel confident with there service and recommendations. I don’t feel pressured and they show me I have been getting service here for over 20 years. I feel confident with there service and recommendations. I don’t feel pressured and they show me potential problems. More

Great body work! The technicians did a superb job. I needed front end work also involving painting. The car looked wonderful and you could tell the people working on The technicians did a superb job. I needed front end work also involving painting. The car looked wonderful and you could tell the people working on it really cared.They were courteous and met time expectations. More

Great They take care of you. Respect the concerns. Make sure work is done correctly. Keep you updated on your car needs and the cost. Great service They take care of you. Respect the concerns. Make sure work is done correctly. Keep you updated on your car needs and the cost. Great service More

Quick efficient service. I was very impressed with the availability of an appointment. Sol was the rep that processed the intake and completion. Sol is a friendly service repr I was very impressed with the availability of an appointment. Sol was the rep that processed the intake and completion. Sol is a friendly service representative. Thank everyone at John Paul for a wonderful experience. More

Service is very slow. Service was very slow., I had an airbag recall, tire rotation, and oil change, and it took over 3 1/2 hours. A few days later I had brake pads inst Service was very slow., I had an airbag recall, tire rotation, and oil change, and it took over 3 1/2 hours. A few days later I had brake pads installed (no rotor or caliber work) and that took two hours. More

great service, did exactly what was ordered, thanks John Paul GMC is a great service center, friendly employees, helpful, and performed the work as expected, happy with this dealership, quick and grea John Paul GMC is a great service center, friendly employees, helpful, and performed the work as expected, happy with this dealership, quick and great job, thanks More

Quality Professional friendly service. The service department has always provided honest service advice. The mechanics are competent and efficient. It makes t Professional friendly service. The service department has always provided honest service advice. The mechanics are competent and efficient. It makes the experience good. I'll return. More

Service Experience I approached John Paul's with a problem that I hope to have quickly resolved. They did that, and did it well, with the cost coming in less than expect I approached John Paul's with a problem that I hope to have quickly resolved. They did that, and did it well, with the cost coming in less than expected. The service advisor, Steve Buczak, was especially helpful and a good communicator. More

A odd occurrence. I was a bit angry that I had to wait over 10 min. to have a adviser talk to me.I could see they were busy but of the two who were not on the phone (on I was a bit angry that I had to wait over 10 min. to have a adviser talk to me.I could see they were busy but of the two who were not on the phone (on computer) did not even so much as acknowledge my presence.All I would like was a someone will be with you soon.The shuttle driver was the one to get me a advisor.10 years earlier I would have left and not return.I have always had my Encore serviced here. Always have a excellent experience.I Know this was a rare occurrence.I just thought they should be aware of my feeling invisible.Otherwise it was as usual my rating was excellent.Thanks. More