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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 01, 2018

Oil change took to long I was there for a oil change the t took over 2 hrs . I didn’t understand why it was bothering asking this long as long as I been coming here since 201 More

by michaelevans4733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember his name
Nov 01, 2018 -

Kunes Buick GMC of Greenfield responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Mike Evans - Service Director

October 31, 2018

Experienced Service Adviser Was a pleasure to deal with someone who listened to my concerns and understood the issues a TRUE SEASONED PROFESSIONAL SOMEONE THAT IS HARD TO FIND TO More

by MALCOWI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

October 30, 2018

Great service and my vehicle was done faster than expected. Solomon was a joy to work with. Always great service and friendly staff!will definitely be back. More

by NDCONWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Evans - Service Director

October 27, 2018

Thoughtful As an 83 yr old lady, whose husband always took care of the cars, I experienced assurance, and understanding, and thorough explanations. When I asked More

by jkaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

October 27, 2018

Exceptional Service work done correctly and timely. I asked for headlight replacement and that is what was done. I asked if any other service neeed to done and More

by LEANZIE.HANDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Kunes Buick GMC of Greenfield responded

Leanzi, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing John Paul's Buick GMC's Service Department. Mike Evans - Service Director

October 27, 2018

Great service at a great price Match a competitor tire deal and the synthetic oil changes very competitive. Sol Bunn is very customer service oriented and keeps you informed of prog More

by gemoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Mike Evans - Service Director

October 24, 2018

awesome service They found a big expensive problem with my car and took steps to see if it was covered under my extended warranty. It was and I was very happy. More

by mcalpinejill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Evans - Service Director

October 24, 2018

Had a noise under my car. Went above and beyond with service. also, found a problem with my charging system and installed a new battery which I am grateful for. Thank you ver More

by DEANMDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Evans - Service Director

October 23, 2018

Very Friendly John Paul’s contacted us to schedule a recall service before we even received notification, which impressed me. They were very friendly during the app More

by Kayla T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn
Oct 23, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director

October 21, 2018

Oil Lube filter, tire rotation, inspection Over all a good experience, except tires were not filled to my request. It took 1Hr. and 45 Min. to do this service.That is ok, but now I have to run More

by MECZARNECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this review. We are pleased to hear that our service team was able to provide an efficient and overall positive experience. Mike Evans - Service Director

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