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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 09, 2023

Took my car there for repair after an accident couldn’t be happier with the service that they gave us and the repair on the truck came out perfect do appreciate it. We’ll go there again. Have a great day. More

by Lchubeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 09, 2023

John Paul’s Buick has friendly staff and speedy service. There is a nice customer lounge to sit in while you wait for your vehicle. More

by stang316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 09, 2023

Great employees and clean place. Everyone is friendly. I would recommend John Paul's to friends and family. More

by tcoraggiobowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kunes Buick GMC of Greenfield responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 08, 2023

Always great service. Solomon always listens and makes sure I get the service I actually need. More

by alcurriewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 08, 2023

Had a problem with my truck took it to another Dealership and still had problem took it to John Paul's problem fixed Thank You. More

by jwhanson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 10, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 07, 2023

Great service. Always have my car maintenance done here. All employees are happy to help and professional. More

by Nancy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate your input, Nancy. I'm glad to hear that you are consistently impressed with the service we offer here at John Paul's Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 07, 2023

When I think about service for my car, I think about John Paul's first. More

by lembck6492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 04, 2023

Fast and efficient service for my oil change and tire rotation. Sol Bunn was awesome and trustworthy! More

by WARDEPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this great feedback with us. I feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 03, 2023

On time. Very kind and helpful. Also informative and patient to explain the work completed! More

by jamelmosley1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 03, 2023

Paid too much to fix the window. I didn’t think it would’ve cost that much. That is like an elementary task but $600 dollars later. I guess that’s the incentive for being in demand More

by KWALK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your thoughts and feedback with us. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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