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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 30, 2018

$1100 repairs on a 3 year old car Service people are very nice and competent but I should not have $1100 repairs on a 3 year old car even with the compensation they offered me. I don't More

by Hjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
November 29, 2018

Quick Service Brought my Buick in for oil change and tire rotation and was in and out in less than an hour just enough time for a cup of coffee. More

by jmac12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 30, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful feedback! One of our top priorities is fast and efficient customer care and we are proud that this was offered to you during your recent visit. Best regards, Mike Evans - Service Director

November 28, 2018

Great service Just came in for an oil change this time. I’ve had the same service several times at this dealership. Always very nice folks to deal with and wait tim More

by mjziemba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

November 28, 2018

Confident Service Had 30,000 miles service. Have had my Buick serviced here since purchased June 2016. Every time, service desk personnel has been friendly and helpful. More

by juliowho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Kunes Buick GMC of Greenfield responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with friendly and helpful service, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again! Best regards, Mike Evans - Service Director

November 26, 2018

service center Solomon was awesome.. Friendly, quick and talked to about what was done. Told what I will need in the future and I what mileage. Thanks More

by jdthd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director

November 24, 2018

Repair and rental I have always had great service with John Paul’s. Steve in the service department has never let me down! He explains things to me so I can understand More

by TABETHA320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Day
Nov 25, 2018 -

Kunes Buick GMC of Greenfield responded

Tabetha, we are truly grateful for this awesome review! We are thrilled that Steve was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Mike Evans - Service Director

November 23, 2018

Unsatisfactory I am dissatisfied with Ed's work regarding my Verano. He was asked to inspect the underside and notify me of any further damage to my car after runnin More

by dimpledarlingdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed from body shop
November 19, 2018

Leasing a new car Everyone at John Paul went above and beyond what I conceived a dealership was all about. Andre was honest and respectful of my budget, and didn't give More

by Audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Kennedy, Randy Zimmerman
Nov 19, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. We will share your compliments with Andre, Randy, Lou and the whole team. Feel free to call or stop by if there's anything else we can do for you. Best regards, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 18, 2018

Excellent service Complete and thorough for both vehicles bought at John Paul’s Buick. Also good advice received about future needs and proper care for the vehicles. More

by JDC2467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny
Nov 19, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 15, 2018

Always Great Service I have been using john Paul’s for over 3 years, and have always had great service ! I have always felt the service department is very honest and trust More

by VENTURA.MONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Nov 16, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your review! We really appreciate your business and are so happy that we could always provide great service to you and your vehicle. We look forward to serving you again! Best regards, Mike Evans - Service Director

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