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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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February 01, 2019

Could not fix the problem Joe was very good, but they could not find why my key fobs don't work properly. They tried blaming some electrical interference, but I have never had More

by Mike M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Mike Evans - Service Director

January 31, 2019

catalytic converter I needed to replace the cats on my 2012 gmc Acadia. He was very friendly and was able to get us a bigger vehicle to match ours More

by tonymichalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Evans - Service Director

January 31, 2019

Great! I was taken early and received great service. I would highly recommend this service center to anyone that wants to be treated with friendly people. More

by GUZDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Mike Evans - Service Director

January 30, 2019

Friendly and knowledgeable staff Steve and Sol in the service department have been doing a great job at John Paul's over many years. They are professional and courteous, and can ofte More

by dcueman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Evans - Service Director.

January 29, 2019

everything looks good! Enclave looks as good as new! inside and out totally cleaned up. Body shop work. There is nothing else to say! Looked like a good job. More

by ALLENHOFFMAN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Body shop Insurance job.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director.

January 26, 2019

Great service and friendly devise writer. Great all around service, was pleased with the waiting time and the friendly attention I received from service attenen Justin, explained well. I taugh More

by PJSZELC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Evans - Service Director.

January 26, 2019

Truck repair I had a engine light on and it didn’t take long for them to find out what the problem was . They were very professional explained everything to me a More

by PRESS8MCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

We are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Mike Evans - Service Director

January 24, 2019

Great service As always John Paul has the best customer service. The mechanics are through. The service men are professional and really explain what will be done More

by ahart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Evans - Service Director

January 23, 2019

service was great Solomom was so helpful and friendly. Waited for service longer then expected. My disappointment was to reset tire sensor, they rest it but More

by MEATBEST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Evans - Service Director

January 22, 2019

Another good service As always John Paul’s service department took care of our vehicle. The vehicle had an airbag problem which another garage would not touch and said we More

by BUCKETHD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your kind words about your experience! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Mike Evans - Service Director

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