Kunes Buick GMC of Greenfield - Service Center

Great experience I came for oil change and tire rotation, work was done ahead of the time, customer service was great! Place was very welcoming, waiting area was great I came for oil change and tire rotation, work was done ahead of the time, customer service was great! Place was very welcoming, waiting area was great, though it needed some attention. More

Beyond Expectations! We were treated exceptionally well during our visit. We were taken care of as soon as we drove in the door. We had mentioned we would like a shuttle We were treated exceptionally well during our visit. We were taken care of as soon as we drove in the door. We had mentioned we would like a shuttle ride to the restaurant across the street when we called for an appointment. They actually entered that into our appointment notes and the shuttle driver was there waiting for us. We ate and called our service representative when we finished and the shuttle driver was there in a few minutes. When our truck was finished, (oil change and all points inspection) our Service Rep. went through the entire list of points and explained them all. We couldn't be happier with the way we were treated. The shuttle driver (1st shift) was so very courteous and polite. It was a wonderful experience. Greg and Gail Larson More

Good Experience The work was done on time as I waited for the vehicle. The only complaint is that the mechanic left a greasy hand print on the hood when he closed it. The work was done on time as I waited for the vehicle. The only complaint is that the mechanic left a greasy hand print on the hood when he closed it. More

BRENDAS Always been good on service for my 2005 GMC Sierra. I’ve had oil changes, oxygen sensors replaced, evaporator, warranty work when it was under warrant Always been good on service for my 2005 GMC Sierra. I’ve had oil changes, oxygen sensors replaced, evaporator, warranty work when it was under warranty. More

1st oil change Very happy with the attention and service. Joseph Carini was very knowledgeable and courteous to my questions. My first service on new vehicle and I w Very happy with the attention and service. Joseph Carini was very knowledgeable and courteous to my questions. My first service on new vehicle and I was very happy More

Joe Carini is The Man Best experience in 33 years of car ownership and 3 years with John Paul’s GMC. Joe is CX-focused at all times which is evident in his personality, ho Best experience in 33 years of car ownership and 3 years with John Paul’s GMC. Joe is CX-focused at all times which is evident in his personality, how he communicates to ensure understanding, his knowledge of the autos, and his ability to admit he is uncertain about a solution yet follows through with an answer. Joe proves you don’t have to be a disgruntled curmudgeon to work in the GMC service center. The man is an example for all, which everyone in any management capacity likely aware. And no, Joe did not pay for this review. More

Great Service When one pulls in the service bay, one always receives friendly greetings from the advisors. A few weeks ago I had stopped in for a quick nitrogen air When one pulls in the service bay, one always receives friendly greetings from the advisors. A few weeks ago I had stopped in for a quick nitrogen air refill on a Saturday, and the advisor, who was on duty, reminded me that if the tire did not hold the air, i should bring it in for a more in depth look. This past week I called my regular service advisor,Solomon Bunn, to report the warning of low tire pressure was ringing. Dave, the technician, and Solomon found a nail. Now I am again road ready to traverse the potholes thanks to the fine service. And, the women at the counter are also friendly and efficient. More

Great service and customer care! Excellent service with availability of shuttle service. I certainly appreciate their customer concern as today, everyone’s time is valuable. When I c Excellent service with availability of shuttle service. I certainly appreciate their customer concern as today, everyone’s time is valuable. When I can bring the car in and have a choice of whether to return home or to work or wait for my vehicle...this is a huge advantage in managing my time. More

What a great experience I had a great First visit and will be back for more service and possibly new vehicle. Mike in service really came through and got me help from GM for I had a great First visit and will be back for more service and possibly new vehicle. Mike in service really came through and got me help from GM for a repair that felt was not on Any consumer. Thanks again Mike and Joe. You have a continued customer of your dealership. More

Great service I have had problems before and John Paul’s service finally identified them and fixed them to MY satisfaction and am confident they will not happen aga I have had problems before and John Paul’s service finally identified them and fixed them to MY satisfaction and am confident they will not happen again and Solomon was great More