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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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April 03, 2023

I was glad to find that the maintenance I needed wasn’t as long as I thought. More

by JADEGLASS974
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Papelbon
Apr 06, 2023 -

Kunes Buick GMC of Greenfield responded

Jade, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

Car was fixed fast and service was explained well. Will bring back to them again More

by lmason3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that our staff was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

Everything went smoothly, scheduling, pick up, and the service. I am looking for a local GMC dealer, so far I’m happy. More

by tgseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

Appreciated that you are can now schedule Service On-Line if you prefer. Scheduled an Oil Change with Tire Rotation. Was cheerfully greeted and checked in by my Advisor Solomon. The Service and Complimentary More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Kunes Buick GMC of Greenfield responded

Steve, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 31, 2023

The workmanship is very poor there was oil dripping all over the front of motor and radiator and the ground where my truck was parked i can't tell if it was still leaking or not mr Steve the service stated More

by CADAMS49361145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 29, 2023

They got me in even though there was a schedule conflict. They did a great job on my new SUV. Thanks More

by Timbers69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 28, 2023

hit and run damage repaired beyond expectation. service employees friendly and easy to work with. enjoyed the entire ordeal even though I was the injured party. More

by stodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 27, 2023

I dropped my vehicle off due to a diagnosis of transmission issues. Was told by service that my vehicle was fine. On my way home, same problem? Why was this issue undetected? More

by nashdiana4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

nashdiana4 responded

A great dealership. My services was just poor.

March 26, 2023

The car service was good, but as always we were told the car would be washed and as always it wasn't. More

by guyamoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 25, 2023

Bought my car and it had an acceleration problem got the job done right away came in on a Saturday they told me wasn’t gonna be ready before Monday at me done by 11:30 More

by kross41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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