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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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April 17, 2023

I have always received excellent service at John Paul's. Always leave a happy customer!!! More

by debbie.botsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Kunes Buick GMC of Greenfield responded

Debbie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 16, 2023

Service done fast and as promised. Miss the days when they would wash my vehicle for any service done at JP, especially at todays prices for a oil change. More

by TJGUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 16, 2023

They did a recall on my car so nice very respectful clean place and love the the birds and fish they have there in the waiting lobby along with the fresh coffee and vending machine it feel good to go s More

by Rebeccajohnson7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the department that do recall
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Apr 16, 2023 -

Rebeccajohnson7383 responded

Thanks for helping me

April 16, 2023

Needed a thorough “going over” safety inspection for my truck so I took it in and had it done. The small problems were taken care of and I can now drive it with confidence. Thank you to the service depar More

by Wantoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The serve technician that Nan’s led the work!
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 14, 2023

The staff has gotten less friendly over time. And the prices are ridiculous. The sales staff is great, but I’d love to not feel like I’m a bother to the service staff when I’m giving y’all my bus More

by sachinkchheda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the guy’s name I dealt with this time
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Apr 18, 2023 -

Kunes Buick GMC of Greenfield responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 13, 2023

Service appointment was available very quickly. My vehicle was ready on time as promised with the work completed as estimated. More

by Asweetangel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from John Paul's Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 12, 2023

Very friendly staff. Work was done in a timely manner and car was kept clean inside. More

by crste310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 12, 2023

Super friendly staff, efficient, and helpful! Everything was clean and there was even a parrot! More

by rahudicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 12, 2023

Steve the guy I worked with is very professional. I was taken on time and given real time updates. More

by Riektina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Riektina, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 10, 2023

Found John Paul at the auto show and went to see them almost immediately. Sales person was friendly and helpful, and we bought on first visit. All service visits have been great. Looking forward to a More

by CONNIET43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Papelbon 5 stars
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Apr 12, 2023 -

Kunes Buick GMC of Greenfield responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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