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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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May 04, 2023

Work was done well. Wish there was more direct communication from the service team. We had to call to check when we heard nothing for a few days. Wish they had text capa More

by Aquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 04, 2023

Very professional, efficient, and friendly. Work was well done and added unexpected bonus of 2 big beautiful birds and a dog face puffer fish in the waiting area (as well as tvs). Will definite More

by Rschristian20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 04, 2023

Always have a good experience at John Paul’s. Solomon is a great service writer and always helpful More

by JOAN.HELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Kunes Buick GMC of Greenfield responded

Joan, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 01, 2023

Ed was very good to work with always kept me informed of my vehicle process. More

by Nanm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Kunes Buick GMC of Greenfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 30, 2023

He was very friendly and caring. He treated me like I was family, thank you! More

by AB
Recommend Dealer
Yes
Employees Worked With
Solomon
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May 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 30, 2023

First time client for service. Steve went above and beyond my expectations. From professionalism to customer service 10 of 10 stars More

by JJones2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Steve does for John Paul's Buick GMC and our customers. Hope to see you again soon! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 29, 2023

Minor maintenance. Good communication. Good service Completed work within stated time frame Work well done More

by butters13joy
Recommend Dealer
Yes
Employees Worked With
Solomon
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May 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 29, 2023

They were prompt, proffessional and very friendly. Thet listened to my concerns and showed they value their customers. More

by dstruver1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, the nice young man who took the truck into service and let me know when it was done.
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May 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 29, 2023

It’s always a pleasure to visit John Paul’s for service on our vehicles. I’ve done business here for more than 15 years now and have never been disappointed. More

by 2bhzljns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 28, 2023

Courteous and friendly Very interested in my experience with my auto. Service and front desk people were interested in my visit. More

by MLRBL
Recommend Dealer
Yes
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May 01, 2023 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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