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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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April 29, 2021

I quality of work was good but need to work better with warranty companies and labor cost because pricing is to high for the area More

by DLOVE6336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

April 29, 2021

Great service, top pro people. Work done on time. Nice and clean waiting area. Always can get an appointment when you need it. Plus you can get a loner if you need it. More

by Yuk2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Kunes Buick GMC of Greenfield responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by John Paul's Buick GMC again! Sincerely, Mike Evans - Service Director

April 28, 2021

Ed from the body shop did an excellent job getting me in quickly and handled the insurance claim. The repairs were very well done and the car was detailed. More

by patkenyon66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Mike Evans - Service Director

April 26, 2021

I have been using your service center exclusively for quite a number of years. I am very pleased with the quality of service and friendly advice regarding important maintenance matters. Best of all, More

by Thecinderzrd
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Apr 26, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Evans - Service Director

April 26, 2021

Overcharged and then ignored when trying to pay. I understand a business needs to make a profit. But approximately $1000 for an ignition switch? Obscene! More

by Dave_davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

April 25, 2021

Fantastic service. Trustworthy, helpful, friendly. Negative experience was salesman came in to wait area taking about “dumb xxxxxxx”car shopping. Then he noticed me and stopped. More

by stocksta12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Apr 26, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

April 23, 2021

Very happy with the experience. Truck is ready for another 100,000. Thanks to Joe Carini and the service he provided for me. Would highly recommend More

by stlouisluke5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Apr 26, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Evans - Service Director

April 23, 2021

I had an oil change and therefore I didn't need a loaner vehicle. I've had service work done in the past and a shuttle driver picked me up and dropped me. More

by oneilgreen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

April 23, 2021

I have been coming to John Paul with my car ever since I purchased it in 2012. I feel I have always been treated with respect and courtesy. There has never a problem with the work performed. Looking forw More

by JOANGABRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Evans - Service Director

April 23, 2021

The customer service interaction I had was very dry and impersonal. The man who assisted me was unpleasant and border line rude. He was very condescending in his tone when asked questions. My experience wa More

by TODEARKOURTNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

May 05, 2021 -

TODEARKOURTNEY responded

Yes. I apologize for the delayed response. I am available to discuss my review with you, and also hoping you can guide me in the right direction concerning some other issues I am currently having.

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