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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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June 16, 2021

Kind courteous people. Very good workmanship. Pick up and drop off service utilized with no issues to report. If one purchases a vehicle, free car washing available weather permitting. More

by GOOBERBABE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

June 13, 2021

One and a half hours for an oil change was unacceptable. I will not be back. I have been a customer for many years. The purchase of my last car from there was also unsatisfactory More

by EECKERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Evans
Jun 16, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

June 11, 2021

The service was great and the staff was excellent. The price was great and the work was excellent too. Excellent service on both of my auto. More

by PRESS8MCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe , Mike Evans
Jun 14, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

June 10, 2021

Awesomeness in the Service Department on every level! Very efficient and pleasant to work with! I will be a life long customer here and will recommend to anyone looking More

by STEPHANIE_ROULEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jun 11, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Evans - Service Director

June 09, 2021

Everyone at John Paul’s are very nice, understanding good listeners about a problem and are able to do what needs to be done without having to wait very long. More

by mary_tillmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Evans - Service Director

June 08, 2021

$ 565 the cost of repairing the car roof dripping and they did not repair anything why it keeps spinning and the work is not guaranteed More

by isermeno40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Mike Evans - Service Director

Jul 07, 2021 -

isermeno40 responded

I am very sorry for the last comment since I was misinformed I returned to the repair of my car and they completely repaired the roof that I was surprised thanks especially to Mr. Salomon

June 08, 2021

Efficient, courteous. Was done in a timely manner. Will definitely come back to this dealer again. Technician that worked on my vehicle was also very courteous. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor D. Germait ( technician)
Jun 09, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

June 07, 2021

Quality service for my vehicle offered by quality staff, including sales. I live in Burlington, and believe John Paul is certainly worth the drive. Thanks More

by Judith A Weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 06, 2021

Sol did a wonderful job as usual, kept me informed on the repairs, save me some money with a suggested coupon for loyal customers, all went well! More

by gemoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 05, 2021

I think they did a nice job the only thing is I thought it took quite a while just to have an oil change and tires taken care of other than that I’ve always spent time at John Paul’s visiting with sir Robe More

by JJFRANKENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jun 07, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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