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Kunes Buick GMC of Greenfield

Greenfield, WI

4.5
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

July 27, 2023

Steve was very knowledgeable and kind. Guys got my car fixed in a few hours More

by Dana_buchicchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

It’s great to know that Steve provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 26, 2023

The first thing you should know when you start your new project and start the new one in a few months is to make sure you’re doing everything in one day More

by BSTOCKMAN231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 26, 2023

Repairs all completed in a timely fashion, despite not having an appointment. I felt only necessary repairs were made. More

by jrpete3558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 25, 2023

Service department did an excellent t job with everything except they could not diagnose the problem using the electronic diagnostic system because the warning light had gone off. More

by jrpete3558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 24, 2023

I've bought my last 2 cars from John Paul's and I always have them serviced there. I am quite pleased with the services I receive. The staff, especially Sol are so nice and accommodating. More

by JhLaw72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 24, 2023

Everyone I dealt with made the purchase of my truck an absolute effortless, joyful experience. I will definitely be back. More

by cheriefitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Corneliuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 23, 2023

I feel I get good service at the dealership. The staff is always friendly and courteous More

by dmet1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

I moved to a new town , needed oil change and inspection, was able to drive into service aisle and my concerns were taken care of in a reasonable amount of time with no appointment, even got to sit by the bi More

by contour200024v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

Worst service I’ve received from a maintenance shop in my entire life will never go back. More

by Cmj4cmj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

Everything was great. Service could be expedited better a little bit. It took an hour and 45 minutes for an oil change and tire rotation that was scheduled in advance. More

by ourgreatidea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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