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Kunes Buick GMC of Greenfield

Greenfield, WI

4.6
2,891 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,891 reviews

July 31, 2023

My “check engine” light was on so they did the diagnostics, let me know the problem, and fixed it in very short order. I was thankful for the quickness and thoroughness of the work done. More

by ncyoung49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

It was excellent! Solomon took good care of me I am from New York, visiting my daughter in white fish bay. I was side swiped by a hit and run driver on I 94 . I could More

by snoozytop7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words about Solomon and the rest of the team. I'm glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Feel free to drop by next time you're in the area! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 30, 2023

Always enjoy going to John Paul Buick GMC. I have never had an issue with there service! They are good people! More

by jj41mag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Outstanding work turned my truck in by 8:45 am and was returned by 1:30 pm. Service members and service desk very respectful as usual. More

by robbllo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 28, 2023

The work they did was very good but communication was lacking. I had to call for update in progress, was not told by JP Buick that they found another issue and had contacted the insurance company for aut More

by gigilapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I was really pleased with John Paul service and quite surprised to get my car back three days sooner than expected More

by Newell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 27, 2023

Steve was very knowledgeable and kind. Guys got my car fixed in a few hours More

by Dana_buchicchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

It’s great to know that Steve provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 26, 2023

The first thing you should know when you start your new project and start the new one in a few months is to make sure you’re doing everything in one day More

by BSTOCKMAN231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 26, 2023

Repairs all completed in a timely fashion, despite not having an appointment. I felt only necessary repairs were made. More

by jrpete3558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 25, 2023

Service department did an excellent t job with everything except they could not diagnose the problem using the electronic diagnostic system because the warning light had gone off. More

by jrpete3558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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