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Kunes Buick GMC of Greenfield

Greenfield, WI

4.5
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

July 31, 2023

Polite, friendly, professional staff. Solved my problem, repaired it same day. Great service! Matt was great in keeping me informed of cost and time for completion. Would definitely go ba More

by franmike211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service department.
July 31, 2023

I have taken my auto into John Paul's for many years. They provide excellent service, a great place to wait while the service is being performed, and keep me informed on progress. I cannot ask for a be More

by Bill Lassow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Pleasant service. Liked use of on star to notify me that I was due for an oil change email More

by lolewinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

I have no comments at this time other than to not require 15 word minimum More

by Jeff Tamblyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

My “check engine” light was on so they did the diagnostics, let me know the problem, and fixed it in very short order. I was thankful for the quickness and thoroughness of the work done. More

by ncyoung49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

It was excellent! Solomon took good care of me I am from New York, visiting my daughter in white fish bay. I was side swiped by a hit and run driver on I 94 . I could More

by snoozytop7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words about Solomon and the rest of the team. I'm glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Feel free to drop by next time you're in the area! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 30, 2023

Always enjoy going to John Paul Buick GMC. I have never had an issue with there service! They are good people! More

by jj41mag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Outstanding work turned my truck in by 8:45 am and was returned by 1:30 pm. Service members and service desk very respectful as usual. More

by robbllo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 28, 2023

The work they did was very good but communication was lacking. I had to call for update in progress, was not told by JP Buick that they found another issue and had contacted the insurance company for aut More

by gigilapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I was really pleased with John Paul service and quite surprised to get my car back three days sooner than expected More

by Newell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Kunes Buick GMC of Greenfield responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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