Kunes Buick GMC of Greenfield

Fantastic experience! It was a wonderful experience purchasing a vehicle from you. The staff was really friendly and did everything they could to make the experience very It was a wonderful experience purchasing a vehicle from you. The staff was really friendly and did everything they could to make the experience very memorable. They went out of their way to get me behind the wheel of my new SUV. More

Awesome Customer Service It was a wonderful experience purchasing a vehicle from Charles Block and the staff at John Paul. The staff was really friendly and did everything the It was a wonderful experience purchasing a vehicle from Charles Block and the staff at John Paul. The staff was really friendly and did everything they could to make the experience very memorable. I would recommended them to my family and friends. More

New auto experience I brought in my 2012 Terrain for an emissions test & I walked out with a new 2017 Terrain. Lisa the sales person was friendly and listened to what I w I brought in my 2012 Terrain for an emissions test & I walked out with a new 2017 Terrain. Lisa the sales person was friendly and listened to what I wanted. She found my new Terrain on the lot with everything I looked for. The experience went so smoothly. More

Rip off 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told me work was done. Part was under warranty and they found rust on my brakes. I had to pay 90.00 for the brake work. What the heck? if they would have called I would have told them forget the brakes . Rip off! They needed to make something . I'm reporting them. Dont go here! More

Navigation system not working Purchased new Buick Lacrosse in August 2016. Navigation heads up system not working. Had the vehicle in for service on 2 occasions and was told the Purchased new Buick Lacrosse in August 2016. Navigation heads up system not working. Had the vehicle in for service on 2 occasions and was told there is nothing wrong. I took the vehicle to another G.M. dealer and he confirmed the problem. The system is definitely not working as it is suppose to. Several attempts to contact service manager Nick Harmon failed. Refuses to answer telephone and will not return voice mail calls. My suggestion to anyone looking to purchase a new vehicle, DO NOT GO TO JOHN PAUL BUICK. All they care about is making the sale and hoping you go away. More

Overall terrible experience! After purchasing multiple vehicles at another local dealership we considered giving John Paul's a try. During the first visit we stood in the showroom After purchasing multiple vehicles at another local dealership we considered giving John Paul's a try. During the first visit we stood in the showroom for nearly 15 minutes and we're never greeted. When we asked for assistance we were asked how we got in since it was within 30 minutes of closing rather than an offer of assistance. Needless to say we took our business elsewhere. However, we recently returned reluctantly to this dealership and again had another awful experience. Sales people that try to use old school tactics to force a sale as opposed to working with a customer. A sales manager that will talk down to you after explaining his own inflated, egotistical story of how he got to where he is in the business. It's amazing that these types of tactics still exist in today's modern age of the car shopping experience. Instead of being considerate to a customer during the negotiation process, it seems that the belittle and disgrace technique suits this dealerships staff just fine. Nevermind the lack of knowledge displayed by the sales person in an effort to secure a deal. This lack of knowledge is something one can accept providing you don't lie to a customer in the process. More

Excellent Customer Service My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol handled getting the needed repairs done and dealt with the extended warranty company on payment. Sol's great effort saved me thousands of dollars and a lot stress. Thanks to Sol and the great team at John Paul's. More

I recently had my GMC Sierra in to repair extensive accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance co accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance company multiple times. I would recommend them to anyone whether its a large or small repair. More

Love these guys! We've all had questionable dealings with garages in our lives, but I always felt that I got 'straight talk' from the John Paul team. I've been going to them for two years now, and alwa with garages in our lives, but I always felt that I got 'straight talk' from the John Paul team. I've been going to them for two years now, and always will as long as I live in Milwaukee. More

Best customer service of any type of business in a long time. Honest advice fair price and doing all the right things. Gave me a ride to and from work, checked over everything and worked with the manufact time. Honest advice fair price and doing all the right things. Gave me a ride to and from work, checked over everything and worked with the manufacturer to get all warranty work done. 6 stars if it was an option- thanks! More