Kunes Buick GMC of Greenfield
Greenfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,891 reviews
Great service Great place to buy a vehicle had friend recommend service and knowledge was exceptional very happy with the time spent with me to meet my needs. Great place to buy a vehicle had friend recommend service and knowledge was exceptional very happy with the time spent with me to meet my needs. More
The correct move! This is my second purchase in my eight years upon returning to Wisconsin. I have always owned GM vehicles. I am leasing my new Terrain and am thrill This is my second purchase in my eight years upon returning to Wisconsin. I have always owned GM vehicles. I am leasing my new Terrain and am thrilled with it. Dick has been a great sales person as he sold me my first Terrain. With my brothers Family First discount, will be back time and time again. Thanks Dick! Great job again! Nancy Wirth More
SOME GREAT DEALS AT JOHN PAUL BUICK I WAS VERY LUCKY TO FIND JUST THE CAR I WANTED A 2017 LACROSSE AT A CLOSEOUT DEAL ...STEVE APEL THE SALESMAN WAS STRAIGHT FORWARD AND EASY TO DO BUSIN I WAS VERY LUCKY TO FIND JUST THE CAR I WANTED A 2017 LACROSSE AT A CLOSEOUT DEAL ...STEVE APEL THE SALESMAN WAS STRAIGHT FORWARD AND EASY TO DO BUSINESS WITH ..........VERY NICE PEOPLE AT DEALERSHIP................EASIEST CAR BUY THAT I EVER DID .......... More
Pleasure to Work With This was my first solo car buying experience, and working with Dick Kaul was extremely easy. He was open, honest, and very helpful. I will definitel This was my first solo car buying experience, and working with Dick Kaul was extremely easy. He was open, honest, and very helpful. I will definitely go back to John Paul's the next time I need a car. I highly recommend them. More
Quick and easy Robert showed the vehicle and got the deal right. Robert then was able to have the vehicle ready the next morning and Dave was able to take care of th Robert showed the vehicle and got the deal right. Robert then was able to have the vehicle ready the next morning and Dave was able to take care of the financing quickly. I really appreciated the fact that I was not sitting around the dealership. Again, quick and easy. More
Positive experience shopping for and purchasing car in the same day. Opportunities for additional improvements in driving a more efficient sales process. Ho experience shopping for and purchasing car in the same day. Opportunities for additional improvements in driving a more efficient sales process. However, all professionals involved were knowledgeable, courteous and respectful. More
First Time Buyer! My sales person Lisa was so very helpful during the whole buying my first vehicle process. She had made sure that I the buyer was comfortable with ev My sales person Lisa was so very helpful during the whole buying my first vehicle process. She had made sure that I the buyer was comfortable with everything going on. She wants the best for her customers and that's what makes her the best! More
Great customer service Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, she spoke w/Service Advisor, Solomon Bunn about the vm I left). Carol advised me to bring my car in, but could not guarantee it would be fixed that day depending the outcome of the diagnosis. I asked if a rental was available just in case. She confirned w/Solomon, and yes, one was available if need be. Arrived at the service area. Solomon wrote up my service ticket, showed me where the service waiting area was and told me he'll give me an update once received from the technician. Within a short period of time, Solomon explained the diagnosis (replacement part needed wasn't available), the technician was able to temporarly fix my car so I was able to get home to Oshkosh. (I was given the information w/part number for me to get fixed once I returned home). Carol went above and beyond the call of duty before and after she returned my call. Solomon Bunn also went above and beyond the call of duty for his service and compassion. I'm forever grateful for the customer care I received in the service department at John Paul. Sheila S. Oshkosh More
Was happy at first Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out somet Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out something needed to be fixed (the passenger side air bag) PRIOR to pick up 2 days later, it was not taken care of, nor were parts ordered. This turned into a whirlwind and nightmare, and I ended up being without my car for almost 2 weeks. The voice command system was not working, nor the garage code configuration on top of it. The part that was needed for the airbag was missing from the first order, and then I had to wait another week for the part to come in. While Lisa was generous in making a rental car work for those almost 2 weeks at no cost to us (thank you again), it was a hassle and not ideal for our overall situation. On the night of pick up we reviewed the certified checklist and noticed it was not fully completed. Some areas were marked as not checked at all (engine compartments) and some areas were marked as needing service, but did not have the "service complete" checked. When taken to the manager, he just checked it off, but we were told he looked it up in the computer. My husband could see into his office, and he did not see the manager on the computer at all. When our missing part was not in the original order that first week, I wish that it would have been expedited given that this was an issue pointed out PRIOR to our picking up the vehicle. Honestly, the part should have been ordered the day after I pointed it out, and our pick up/delivery should have been changed to accommodate not picking it up until it was fully ready. This would have saved me and my husband a lot of stress and driving back and forth. More
Regal/encore great We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service depa We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service department has always done a great job and the whole dealership is concerned for the customer and their needs. We will be back starting around December to decide on either a new lease or the purchase of the Regal, whichever is the best deal. Sol in the service is always friendly and willing to do everything to ensure that the customer is satisfied. A great experience always. More