Kunes Buick GMC of Greenfield

So fast I couldn't believe it I went in to have the links in my rear sway bar replaced and I thought it was going to take a while. I was in and out in an hour! Ther service was not I went in to have the links in my rear sway bar replaced and I thought it was going to take a while. I was in and out in an hour! Ther service was not only fast but everyone I came in contact with were friendly and helpful! More

Great service The customer representative was very helpful in explaining what I had to have done and followed up with the cost and when the repairs would be done. G The customer representative was very helpful in explaining what I had to have done and followed up with the cost and when the repairs would be done. Gave me the option of car service for pickup to and from my home. Everything was done in a timely manner. Thank You. More

Bad experience with rebates I bought a Regal and wanted to pick the car up on August 1st. My salesperson told me it would be a big help if I could come in on July 31st so that th I bought a Regal and wanted to pick the car up on August 1st. My salesperson told me it would be a big help if I could come in on July 31st so that they could meet their July quota. Sadly, I agreed to that and even came home early from a trip to do so. This is where my frustration comes in. On August 1st, I found out that there were now $1,500 in rebates on this car - $1,500 that I could have saved on my purchase. (There were none in July.) John Paul's is not willing to make any kind of concession. I feel I've been burned. I helped them out, but there's no willingness on their part to do so for me. After numerous attempts to come to some resolution (sometimes with no response back), I called the dealer one more time the week of August 19th and was put on hold for over 10 minutes. I hung up and contacted the BBB. After filing a complaint there, I was finally contacted by the owner of John Paul's. I was grateful for her call and did accept the offer she made me. More

great , no complaints. I always had good experiences at John Paul's. The services are great, the employees is very pleasant and friendly. I'm satisfied. , no complaints. I always had good experiences at John Paul's. The services are great, the employees is very pleasant and friendly. I'm satisfied. More

Zero to ten I had a horrible experience earlier in the day that I was going to buy an Enclave from. I left that dealership and I was prepared to purchase a vehicl I had a horrible experience earlier in the day that I was going to buy an Enclave from. I left that dealership and I was prepared to purchase a vehicle. On the way home just buy chance I stopped at the John Paul dealership. Andrea could not have been more accommodating as well as support staff. They all went out of their way to sell me a car. At the end of the day I purchased a 2015 Enclave. My wife and I could not be happier with the deal the car and the treatment we received. More

Very friendly and accommodating I feel like the dealership goes the extra mile to make sure that you have a good experience. Also they give off a honest feeling atmosphere I feel like the dealership goes the extra mile to make sure that you have a good experience. Also they give off a honest feeling atmosphere More

Always completely satisfied Fast friendly reliable service.i trust that they will only do what is necessary to take care the issue I am having and not overcharge Fast friendly reliable service.i trust that they will only do what is necessary to take care the issue I am having and not overcharge More

Lisa is great! Lisa was great to work with. She’s very open, honest and hasn’t care/concern that you are purchasing the right vehicle for you. She’s fun and personab Lisa was great to work with. She’s very open, honest and hasn’t care/concern that you are purchasing the right vehicle for you. She’s fun and personable which helps relax the process of buying a new vehicle. More

Service I have been going to John Paul’s Buick dealership in Greenfield since I purchased my Buick Envision last summer and I have been impressed with the Ser I have been going to John Paul’s Buick dealership in Greenfield since I purchased my Buick Envision last summer and I have been impressed with the Service on my vehicle as well as the Customer Service. They make me feel confident that I am receiving the Best car care. More

Great Customer Service by everyone I had my oil change and tire rotation on Friday July 27th. Great service by Steve as always. Your staff is a pleasure to work with! I had my oil change and tire rotation on Friday July 27th. Great service by Steve as always. Your staff is a pleasure to work with! More