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Kunes Buick GMC of Greenfield
Greenfield, WI
2,891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,891 reviews
September 22, 2018
Terrible Service, Took 2 hrs for Oil Change & Tire Rotation Two days ago I brought in my used 2015 Toyota Camry that I bought from John Paul's in May. At the time of purchase, I was given a certificate for two Two days ago I brought in my used 2015 Toyota Camry that I bought from John Paul's in May. At the time of purchase, I was given a certificate for two Complimentary Oil Changes (with free oil filter) and one free tire rotation. I went there on Thursday, Sept 20 for the Complimentary Oil Change and Tire Rotation Service. I told them I wanted the 0w/20 Synthetic Oil. I was there at 11:20 am for my 11:30 am appointment. Around 1 pm, I was still waiting for my car. I then went to talk to my friend, Dave Corneliuson, who works at John Paul's, about the long wait. He went to see what the delay was. Dave came back and said my car was in the final check. A few minutes later, they said my car was done, but they didn't do the free tire rotation. At about 1:22 pm, they said the car was finally ready and I owed them $41+ for the service. I knew I had to pay for the Synthetic Oil, but they charged me for labor, for the oil filter, and shop supplies. It should never take 2 hours for a Service Facility to perform these two simple tasks. And then to get charged that much for Complimentary Services is ridiculous. My husband can do these simple tasks in our garage faster and cheaper. I can even get a better Oil and Filter Change deal from the Toyota Dealer up the road than the Complimentary Service John Paul's offered. I won't bother going back for my second "Complimentary Oil Change" because it is still more expensive than the Toyota dealer charges or my husband can do, and even faster. We tried contacting the Service Manager today, Friday the 21st, to discuss our concerns. The call went to his voicemail and he failed to return the call. Sorry John Paul's, but you guys did not meet our expectations. More
by AWALLOCH
Verified Customer
September 22, 2018
Repair Navigation System I had a warranty repair on my navigation system. This was a two part service call (had to order part). Sol was friendly, helpful, and accommodating I had a warranty repair on my navigation system. This was a two part service call (had to order part). Sol was friendly, helpful, and accommodating on both visits. Highly recommend! Great job Sol! More
by JAIMELSCHULTZ
Employees Worked With
September 22, 2018
New car purchase Salesman Dick Kaul was great. We have purchased several Buicks over the years and have always dealt with the John Paul Dealership. They always give Salesman Dick Kaul was great. We have purchased several Buicks over the years and have always dealt with the John Paul Dealership. They always give us the best treatment with whatever we needed to have done. They are like a family to us. We are always satisfied. More
by pschlachter
September 21, 2018
I had a great time at J P (G M C & BRICK and love the way. Y They was great for me to buy from i. Will come back to them for a new truck soon. They are good at what they do!!!!!!!😀😀😀😀😀😀😀 They was great for me to buy from i. Will come back to them for a new truck soon. They are good at what they do!!!!!!!😀😀😀😀😀😀😀 More
by WILBERTGREEN5454
September 21, 2018
Acadia lease Amazing service as usual!!! We are long time customers and will continue to be! I love this place! Very accommodating and patient with us and our 3 ki Amazing service as usual!!! We are long time customers and will continue to be! I love this place! Very accommodating and patient with us and our 3 kiddos from beginning to end. They even went out off their way to contact us regarding a vehicle that was a higher trim level and amazing deal raising our overall monthly payment by only $0.60! Very pleased and excited about enjoying this new ride of luxury. More
by jendumke
September 21, 2018
An enjoyable experience Lisa L. is a detail focused, knowledgeable individual that mades the buyer confident with their purchase. Lisa displays a welcoming presence that mak Lisa L. is a detail focused, knowledgeable individual that mades the buyer confident with their purchase. Lisa displays a welcoming presence that makes an unnerving process enjoyable. Jan K. explained the financing process very well and had a way of putting one at ease. Solomon B. was very welcoming while speaking about the Service Depart. More
by Mik
September 19, 2018
New car Awesome they go the extra mile to cater your needs, also we are very satisfied when ever we took our car for service. I am also thinking about taking Awesome they go the extra mile to cater your needs, also we are very satisfied when ever we took our car for service. I am also thinking about taking my BMW for service at John Paul if they will do it for me More
by ASC501
September 19, 2018
Easy shopping experience From the test drive through financing all steps were effortless. I appreciate Lisa’s knowledge of the vehicle options and features as well as Dave for From the test drive through financing all steps were effortless. I appreciate Lisa’s knowledge of the vehicle options and features as well as Dave for getting us in and out of financing quickly. We will be back when y’all time for another vehicle. More
by H-Zello
September 18, 2018
Title of review Went in to buy a certain vehicle and got what I asked for, price was a little on the high side but was well taken care of when there. Went in to buy a certain vehicle and got what I asked for, price was a little on the high side but was well taken care of when there. More
by KEVWAU1
Employees Worked With
September 17, 2018
New GMC Love the GMC. Dick was able to put together a deal with everything we wanted and in a timely matter,and for a right price. Love the GMC. Dick was able to put together a deal with everything we wanted and in a timely matter,and for a right price. More
by DOSCHMANN
Employees Worked With
