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Kunes Buick GMC of Greenfield

Greenfield, WI

4.5
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

December 13, 2018

Informed cost efficient! Was a routine maintenance visit (oil change) was informed my air filter needed replacing was given the option of a GM or cost efficient after market More

by MALCOWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Dec 14, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Mike Evans - Service Director

December 13, 2018

#1 auto dealer I was an employee in sales for some months. I also was and am a customer. I based my answers on the service I receive every time I take my car in for More

by torressandy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evens, Randy Zimmerman, Luis Herrera, Lisa Kaluzny
Dec 14, 2018 -

Kunes Buick GMC of Greenfield responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at John Paul's Buick GMC. Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Take care! Best regards, Mike Evans - Service Director

December 10, 2018

It was pleasant, professional and timely. No complaits all. The staff as pleasant, professional and the estimated time for completion was on point. I would recommend this dealership to anyone who drives a Buick More

by BluFab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Mike Evans - Service Director

December 09, 2018

Replaced Brakes and Headlight As always Sal did an awesome job. Understood the situation I was in getting my car repaired. Will be back when my baby (car) needs to be serviced. In More

by TIGERSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Evans - Service Director.

December 09, 2018

Great staff Steve in service is very helpful and friendly everytime I go to dealer.steve is always very nice whatever the service problem is. Service hours are he More

by CCINDER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Evans - Service Director.

December 09, 2018

Solomon is awesome! customer service was excellent! detailed assistance and very friendly. easy to work with and attentive to my needs. lobby could use and update bur oth More

by nstarr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words. We are very happy to hear that Solomon and our team were friendly and attentive during your visit to our dealership. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. We will be sharing your comments with our team and if you have any questions, please don't hesitate to reach out to us again. Best regards, Mike Evans - Service Director

December 08, 2018

Outstanding Service Solomon from service and Chuck from sales were just great. They seem to really care for the customer. Again great job. And I will be back for my servi More

by rande570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Mike Evans - Service Director.

December 07, 2018

Excellent Service! Very detailed overview of my vehicle and service needs. Car was returned looking great! Service completed timely. Was pleasantly surprised to see veh More

by abustamante78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director.

December 07, 2018

3 hrs to change oil and tires. No charge Your got 2 stars because Justin was so nice. When they called for me to make reservations - they said 1 hr or 1 1/2 at the most. I wish to be billed More

by joanBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Mike Evans - Service Director.

December 07, 2018

Well Pleased The service department was attentive to our needs. There was no high pressure or recommendations for unneeded service. The continue to please us. Plan More

by srudolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director.

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