Kunes Buick GMC of Greenfield

Comfortable Profesdiobal Experience Salesman was very knowledgeable of product. Very helpful in helping me set up all applications related to the car. Very professional & I never felt Salesman was very knowledgeable of product. Very helpful in helping me set up all applications related to the car. Very professional & I never felt pushed into any decision. More

New car purchase Dick Kaul is awesome to work with. He did listened to our needs, did his research and found a car that we wanted. Excellent service! Dick Kaul is awesome to work with. He did listened to our needs, did his research and found a car that we wanted. Excellent service! More

Communication Dropped car off at 7 for 9 appointment for oil change and tire rotation and work that was suggested but not urgent from last oil change. Service tech Dropped car off at 7 for 9 appointment for oil change and tire rotation and work that was suggested but not urgent from last oil change. Service tech called at 11ish to let me know an alignment would be needed as well and I agreed to do that. Told me car should be ready when I got off work. I called on my way home from work (3:45) and whoever answered transferred me to the service tech I had been working withs line and I left a voicemail. When I got to the shop I found out he had left for the day without calling to give me an update. I stood in the service area for 40 minutes before someone was free to ask if my car was ready. I was told the work was done but they needed to do the alignment (minimum of another 30 minutes). It was a Friday evening and my car was there all day. I felt like they pushed it to the bottom of the pile. I also can’t believe I was transferred to voicemail when I called to check. They knew the tech had left for the day and I told them that I was just calling to see if my car was ready. I wasted 45 minutes standing in the service area to ask a question that took 30 seconds to answer because the cashier “couldn’t check on a service issue”. All of my frustration towards this service shop could have been avoided had someone been willing to answer a quick question via phone and not transferred me to someone that was gone for the day. More

Bought new car The people were very helpful. Very thorough with explaining everything. I feel they went above and beyond their job. Took their time and explained eve The people were very helpful. Very thorough with explaining everything. I feel they went above and beyond their job. Took their time and explained everything. Made sure we understood everything. The whole process was very good. More

Auto Body Had a driver side view replaced on my vehicle. My door panel had to be taken off for necessary work and since receiving my vehicle back something behi Had a driver side view replaced on my vehicle. My door panel had to be taken off for necessary work and since receiving my vehicle back something behind the panel is loose and rattles uncontrollably (as if something isnt connected or repaired properly. More

Fast and friendly service Steve B was able to get me in right away. I was offered a shuttle ride. Facility was clean and the great service as always. Steve B was able to get me in right away. I was offered a shuttle ride. Facility was clean and the great service as always. More

Ed in repair shop was very through Great people and place to work with. Ed in repair worked well with my husband and made sure all was handled correctly. We are glad for the work you al Great people and place to work with. Ed in repair worked well with my husband and made sure all was handled correctly. We are glad for the work you all do. More

Excellent service Everybody was helpful and friendly. I know everytime I go I will get the best customer service. The waiting room is also comfortable and enjoyable. Everybody was helpful and friendly. I know everytime I go I will get the best customer service. The waiting room is also comfortable and enjoyable. More

Outstanding experience From first day to the last day, everything went smoothly, it only took a week, more to follow, I hope the the future service goes as well. From first day to the last day, everything went smoothly, it only took a week, more to follow, I hope the the future service goes as well. More

Great new vehicle experience Very smooth new vehicle experience from first call to test drive to quote to going with the suggested vehicle. It was a no hassle, very pleasant proce Very smooth new vehicle experience from first call to test drive to quote to going with the suggested vehicle. It was a no hassle, very pleasant process. More