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Kunes Buick GMC of Greenfield
Greenfield, WI
2,891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,891 reviews
April 07, 2019
Do I have to rewrite what I wrote in my review We had very good service. Andre is a great salesperson. He is very knowledgeable and helpful. Your Service Department is very good, also. Jan was ver We had very good service. Andre is a great salesperson. He is very knowledgeable and helpful. Your Service Department is very good, also. Jan was very helpful in getting the paper work taken care of. More
by CMARPHILL
Verified Customer
April 06, 2019
Oil Change My semi-annual oil change was due. Joe was the person who assisted me in the service department. His cordial manner added to our interaction with one My semi-annual oil change was due. Joe was the person who assisted me in the service department. His cordial manner added to our interaction with one another. The service couldn't have been any better than what I received. More
by sandra.slowinski
Employees Worked With
Joe
April 04, 2019
Great service start to finish Comes down to the service counter personnel , they keep you informed on recommended service and maintenance intervals. Competitive price on LOF and ro Comes down to the service counter personnel , they keep you informed on recommended service and maintenance intervals. Competitive price on LOF and rotation....keep up the good work. More
by gemoore3
Employees Worked With
April 04, 2019
Signal bulb replacement My signal light went out on the way home. Called and Mr. Bunn arranged for me to come in the next morning. Mr. Bunn checked if it was time for any oth My signal light went out on the way home. Called and Mr. Bunn arranged for me to come in the next morning. Mr. Bunn checked if it was time for any other maintenance work. Service was completed promptly. I always appreciate the honesty of my service advisor. His recommendations for service always has his customers’ safety foremost. This is why so many customers continue to request him. More
by Chavel47
Employees Worked With
April 03, 2019
Fast efficient In and out in less than 2hrs.always a great visit.oil and filter change.waiting area neat clean,hot coffee great visit..will be back. In and out in less than 2hrs.always a great visit.oil and filter change.waiting area neat clean,hot coffee great visit..will be back. More
by i122rch
Employees Worked With
April 02, 2019
Repair ABS ABS light had been on for a while. Done well but cost more than we’d have liked. Car was supposed to be washed and wasn’t. Otherwise good experienc ABS light had been on for a while. Done well but cost more than we’d have liked. Car was supposed to be washed and wasn’t. Otherwise good experience. Always comfortable with their work. More
by REEDWMH
Employees Worked With
April 01, 2019
1st class! Everything was 1st class! Everyone I came in contact was so pleasant and helpful. I always like going in for service to visit with my salesman Dick Ka Everything was 1st class! Everyone I came in contact was so pleasant and helpful. I always like going in for service to visit with my salesman Dick Kaul and the friendly staff in the service dept. More
by PATRICIAAMALEK
April 01, 2019
Good but should be better I had an appointment, I arrived on time and went into the Service Dept. office I stood there for almost 20 minutes before a Service writer actually wa I had an appointment, I arrived on time and went into the Service Dept. office I stood there for almost 20 minutes before a Service writer actually was prepared to wait on me. One seated at his work station never acknowledged me then took a customer who came in after me. Another said he would be back in a minute and never came back while I was there, the third handled me. And did an excellent job that’s why the positive rating. For no one to even say hello, good morning or something along those lines made me question what is the definition of Customer Service at John Paul. In addition I purchased a certified vehicle and assumed the filters would have been changed- they weren’t and wanted to charge me when I have put less then 3500 miles on the car. More
by RichF
Employees Worked With
Don’t know the gentleman’s name (younger guy)
March 31, 2019
Routine Maintenance Joe did a nice job with the intake of my vehicle for tire rotation and oil change. Would be nice if they could quote an estimated time for completion Joe did a nice job with the intake of my vehicle for tire rotation and oil change. Would be nice if they could quote an estimated time for completion as I was waiting nearly 2 hrs for my vehicle. I know it’s not all in their control but as a busy mom with little spare time it is a considerable amt of time to complete the job. More
by Asweetangel99
March 30, 2019
Friendly and informational Everyone was kind and really went above and beyond to help us with our purchase. Lisa is such a wonderful salesperson to work with. I will purchase a Everyone was kind and really went above and beyond to help us with our purchase. Lisa is such a wonderful salesperson to work with. I will purchase all future vehicles with them. More
by E.BAUTISTA.3B
