Kunes Buick GMC of Greenfield

Unresolved issue We took the Terrain in to have a sensor replaced (under warranty) and within driving 100 miles the sensor it failing again-I will need to bring it bac We took the Terrain in to have a sensor replaced (under warranty) and within driving 100 miles the sensor it failing again-I will need to bring it back in for resolution. More

What can I say? From the moment I saw the vehicle on line and watched and followed all the sales and mark downs I knew I had to go take a look for myself, in person. From the moment I saw the vehicle on line and watched and followed all the sales and mark downs I knew I had to go take a look for myself, in person. Not to disappoint to my surprise, frombthe moment we walked into the dealership we felt comfortable. First person we met was Luis, he introduced us to the rest of the team it was an introduction into the JohnPaul family. We ABSOLUTELY LOVE (MY) our new Equinox. Thank all of you for making purchasing a vehicle not a frightening experience. More

Great Dealership Will always recommend Dick Kaul for a great experience. He is very professional, honest and easy to deal with. All the people at John Paul's seem li Will always recommend Dick Kaul for a great experience. He is very professional, honest and easy to deal with. All the people at John Paul's seem like family. More

They found an issue I didn't know about Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, s Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, so it cost me nothing. More

Great service and price on tires. Also great service advisor Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job we Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job well. More

Friendly, convenient Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told me it would. More

Good experience Have been purchasing car from John Pauls for past 20 yrs and have service work done there. Always friendly and not pushy. Trully care about the Cust Have been purchasing car from John Pauls for past 20 yrs and have service work done there. Always friendly and not pushy. Trully care about the Customer. More

I love my Terrain Good place, Good people. They really do care about you and try to get you the best price. I love my new Terrain and I appreciate All their help Good place, Good people. They really do care about you and try to get you the best price. I love my new Terrain and I appreciate All their help More

AWESOME Very Happy With the Service. Love the Car!!! Great Price!!! Thank You!! Luis was very attentive. Answered all of my questions. I would recommend Very Happy With the Service. Love the Car!!! Great Price!!! Thank You!! Luis was very attentive. Answered all of my questions. I would recommend him to any one of my friends as a salesperson. I am very happy that he decided to help me when I visited your dealership. He made me and my wife feel very comfortable and at home. He is very knowledgeable of the Terrain. And he was very good about explaining the inside of a vehicle the options. More

Adequate For Free Service I made an appointment for the second of two Scheduled Maintenance visits included with the purchase of a Buick. I arrived about five minutes early; th I made an appointment for the second of two Scheduled Maintenance visits included with the purchase of a Buick. I arrived about five minutes early; the advisor with whom I made the appointment (Joe) was not there. Another advisor (Steve) greeted me. Before signing any paperwork, I had four questions about this service and my Encore -- which seemed to annoy Steve, and who answered in a condescending fashion. Work seemed to be done in record time -- which makes me wonder just how thorough the work was. Once the work was complete, Joe -- much friendlier than Steve -- reviewed a checklist of vehicle items in detail. This was a merely okay experience for Buick-paid work -- but I'd be hesitant about going here for work for which I'd pay. More