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Kunes Buick GMC of Greenfield

Greenfield, WI

4.6
2,891 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,891 reviews

November 14, 2019

Service The service writer was excellent The service writer was excellent and the work was performed professionally I was disappointed however while I was in the show room looking at a new en More

by AD8902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review of your experience with our team here at John Paul's Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Mike Evans - Service Director

November 13, 2019

Car was towed in and I needed a new battery. New battery was installed and meanwhile I was given a ride home while service was being done. Later I was picked up to return to the dealership to ge More

by jbryant531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for putting your trust in John Paul's Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Mike Evans - Service Director

November 13, 2019

Service Department I had a flat tire and was able to get my car in quickly to be repaired. Staff were very friendly and timely in getting this repaired. I am always plea More

by Rachel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Mike Evans - Service Director

November 12, 2019

xxxxed up a set of $2400 wheels. Told my wife not to have her car serviced after what happened to my truck, but she wanted the free oil change. No ownership of what happened with my e More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Nov 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback. Here at John Paul’s Buick GMC, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Mike Evans - Service Director

November 10, 2019

Pleasant experience Lisa was wonderful. I had stopped at a previous dealer who made me feel uncomfortable. She was very personable. Everyone was very nice. Buying a car i More

by JKARLIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Lisa Kaluzny
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 09, 2019

Service advisor Steve Buczak Steve Buczak in service does a awesome job, very easy to deal with. He always makes time for customers and gets things done for the customer. More

by PJS_14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this great feedback with us. We feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Mike Evans - Service Director

November 09, 2019

Disappointed Car not done when promised and even waited and extra 40 min. after and no one let me know when it was done. Had to approach the Customer Service agai More

by KSCHUTTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not blaming Steve Buczak - he was very nice
Nov 13, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Mike Evans - Service Director

November 08, 2019

Great service! Needing a new battery I called to ask about an appointment. Erin checked an asked if I could come in in one hour. Of course my answer yes. Drove in le More

by pdros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

November 07, 2019

Reliable Service I was in for an oil change, my appointment was for 7:45 AM and I was out within one hour. Very happy with the people and service at John Paul's. More

by Lawrence Horbinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Kunes Buick GMC of Greenfield responded

Lawrence, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left John Paul's Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs. Please feel free to contact us if you have further questions. Mike Evans - Service Director

November 06, 2019

friendly, fast service I have always had a great experience here, they have been servicing my Pontiac for 12 years. Friendly, knowledgeable advisors, nice waiting area or go More

by BURDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left John Paul's Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Mike Evans - Service Director

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