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Kunes Buick GMC of Greenfield

Greenfield, WI

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Employees
Reviews
Vehicles
4.5
2,893 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,893 reviews

April 17, 2023

I have always received excellent service at John Paul's. Always leave a happy customer!!! More

by debbie.botsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Kunes Buick GMC of Greenfield responded

Debbie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 16, 2023

Service done fast and as promised. Miss the days when they would wash my vehicle for any service done at JP, especially at todays prices for a oil change. More

by TJGUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 16, 2023

They did a recall on my car so nice very respectful clean place and love the the birds and fish they have there in the waiting lobby along with the fresh coffee and vending machine it feel good to go s More

by Rebeccajohnson7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the department that do recall
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Apr 16, 2023 -

Rebeccajohnson7383 responded

Thanks for helping me

April 16, 2023

Needed a thorough “going over” safety inspection for my truck so I took it in and had it done. The small problems were taken care of and I can now drive it with confidence. Thank you to the service depar More

by Wantoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The serve technician that Nan’s led the work!
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 16, 2023

Robert Steffan was great to work with in purchasing my new Buick Encore GX! He was also very helpful with showing me how to operate the functions. The finance guy was also very helpful in securing a loa More

by cabs1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance
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Apr 19, 2023 -

Kunes Buick GMC of Greenfield responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to John Paul's Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 14, 2023

The staff were polite and courteous and made sure I understood everything about the purchase and the warranties. More

by butters13joy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 14, 2023

The staff has gotten less friendly over time. And the prices are ridiculous. The sales staff is great, but I’d love to not feel like I’m a bother to the service staff when I’m giving y’all my bus More

by sachinkchheda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the guy’s name I dealt with this time
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Apr 18, 2023 -

Kunes Buick GMC of Greenfield responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 14, 2023

Everyone was great, took their time and explained things clearly, was very thorough. Best treatment I have ever had buying a car. More

by Karrie Wenzler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Jones, David Corneliuson, Louis Roso
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Apr 17, 2023 -

Kunes Buick GMC of Greenfield responded

Congratulations on your new vehicle, Karrie. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

April 13, 2023

Service appointment was available very quickly. My vehicle was ready on time as promised with the work completed as estimated. More

by Asweetangel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from John Paul's Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

April 12, 2023

Very friendly staff. Work was done in a timely manner and car was kept clean inside. More

by crste310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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