Kundert Volvo of Hasbrouck Heights - Service Center

Just back from a service call at Kundert and I got just what I expected: excellent service in a welcoming atmosphere. I told them what the problem was and I was then told what would be needed to find the s what I expected: excellent service in a welcoming atmosphere. I told them what the problem was and I was then told what would be needed to find the source of that problem, how long it was likely to take, and when I could expect to get my car back. All good. I left satisfied, knowing that our car had been professionally handled with a particular eye on our safety More

Efficient, clean, friendly and honest service. What more could you ask for? When review my service I was given options allowing me to choose which services I wanted to proceed with that were “mandatory “ vs could you ask for? When review my service I was given options allowing me to choose which services I wanted to proceed with that were “mandatory “ vs those services that were “recommend but could wait until next visit or later. Great engaged staff. More

I did my first service to this dealer because I bought the car here and I am so happy I did. They met all my expectations. I took a loaner car while mine was serviced and the car was brand new and clean a the car here and I am so happy I did. They met all my expectations. I took a loaner car while mine was serviced and the car was brand new and clean and disinfected. Also, I noticed that they disinfected and put plastic in my car as soon as they took possession and that made me feel good and safe from the virus that we're going through. The place is spotless and the staff very friendly and helpful. The car was handed back washed and disinfected again as well. Thank you! More

Yearly service exceptional thanks to Bernie and Mike! I was amazed that while I’m working remotely my car was picked up and dropped off the same day !! They’re absolutely amazing and will recommend it to e was amazed that while I’m working remotely my car was picked up and dropped off the same day !! They’re absolutely amazing and will recommend it to everyone! More

best service in the area Everybody at Kundert Volvo always treats you like family. I have never been in a dealership where they're more concerned about the customer than the d Everybody at Kundert Volvo always treats you like family. I have never been in a dealership where they're more concerned about the customer than the dollar sign. I'm always taken care of and they always try to apply as many coupons as they can. 10/10 service. From sales, to service to parts, I would highly recommend this dealership. More

quotes me wrong service pricing,did not honor price that quotes me wrong service pricing, did not honor price that was quoted, no attemp to fix their mistake waisted my time, do not value existing custome quotes me wrong service pricing, did not honor price that was quoted, no attemp to fix their mistake waisted my time, do not value existing customers More

Once again Mike Mazzaro Sr. provided exceptional service while taking care of my Volvo C-70. He takes the time to address all matters both safety wise and cosmetic. He treats my vehicle like he would his while taking care of my Volvo C-70. He takes the time to address all matters both safety wise and cosmetic. He treats my vehicle like he would his own! I always drive off from the Kundert dealership feeling confident that my vehicle is in tip top shape and feeling good about the way I’ve been treated. Mike and his team are the reason for that! Highly Recommended! More

VERY IMPRESSSED with how they took care of me and my car While observing physical distancing, they managed to give instructions on a loaner, and return my car in excellent condition and make you feel like yo While observing physical distancing, they managed to give instructions on a loaner, and return my car in excellent condition and make you feel like you are among family. More

Incredible Customer Service from Top down! In addition to providing great service on my 2017 XC90, Service Manager Mike Mazzaro Sr. (as well as his son, Mike Jr. Service tech) is an experience In addition to providing great service on my 2017 XC90, Service Manager Mike Mazzaro Sr. (as well as his son, Mike Jr. Service tech) is an experienced, responsible and incredibly helpful Manager. I recently had an accident with my Volvo C70 convertible and brought it to Kundert Volvo in Hasbrouck Heights. Mike Sr. guided me through the process in a seamless, stress free manor. He gave me proper advisement and made sure he was in contact with me on a regular basis. We have had nothing but good experiences since going to Kundert. Loyalty and concern for the customer are always what you will experience here. In fact, when one of the owners, Erin Kundert heard about my accident, she came over to the service department to check on things and personally assured me that my car would be returned looking like new. It was a promise kept! Thank you Erin, Mike Sr., Mike Jr. and the entire Kundert Volvo team! More

Very pleased with the exceptional service I received at Kundert Volvo of Hasbrouck Heights. Staff were pleasant and professional and kept me apprised during my waiting time on the progress of my service. I Kundert Volvo of Hasbrouck Heights. Staff were pleasant and professional and kept me apprised during my waiting time on the progress of my service. I always feel comfortable that I will be treated well and fairly when visiting Kundert for service. More