Kundert Volvo of Hasbrouck Heights - Service Center

Brought my car in for the 75,000-mile service on Thursday, August 2, 7:30 AM. Picked up the car after the service, which included my buying four new tires, was done, the same day around 6 PM. Drov Thursday, August 2, 7:30 AM. Picked up the car after the service, which included my buying four new tires, was done, the same day around 6 PM. Drove home and had no problems that night. Got into my car the next morning, Friday, August 3, at 7 AM and got a signal on my dashboard right away that the tire pressure was "low." I checked the pressure in all four tires and got the following: back right - around 26 lbs.; the other three - 45-46 lbs. I put all four tires at 38 lbs. and drove to work. On Saturday, the pressure in the back right tire was at around 26 lbs. and the other three tires were still at around 38 lbs. I filled the back right tire to 38 lbs. and drove to your place, so you could check out the problem. You replaced the valve seat in the back right tire and gave me my car. Before leaving, I checked the tire pressure and got 37.5 lbs. in three tires and 41 lbs. in the fourth tire. Chip then took the car and put 38 lbs. in all four tires himself. More

I have been doing business with Kundert for the last 21 years, from purchasing several cars and an SUV to all service needed. I have trust and confidence in your Service department, Mike Mazzaro is one years, from purchasing several cars and an SUV to all service needed. I have trust and confidence in your Service department, Mike Mazzaro is one of the reasons why. I have recommended Kundert to family and friends, of those I have recommended all have either purchased a vehicle or leased one through Kundert. More

Shannon was great, really helpful and honest about when I could expect the car to be looked at. She told me they had such an overwhelming number of cars already that morning that mine would probably be look could expect the car to be looked at. She told me they had such an overwhelming number of cars already that morning that mine would probably be looked at the next day and that she would call and let me know how long/how much it would cost once they had diagnosed the problem. By 3:00 that same afternoon, she called back to say that everything was taken care of and I could pick it up that same day. Though I didn't meet any of the mechanics, clearly they are efficient and extremely knowledgeable. It was my first time at the dealership and everyone I met there was pleasant and helpful. I'll be taking my car there all the time from this point on. More

The service team was ready for me at the appointment time. Shannon went out of her way to find me a space where I could work with my laptop and made me very comfortable. The service was done within 90 time. Shannon went out of her way to find me a space where I could work with my laptop and made me very comfortable. The service was done within 90 minutes and it was done professionally. Lastly, I had reported a troubling static problem with my radio. Shannon had an immediate suggestion and to my great satisfaction the radio now works better than it ever did. I called Shannon the next day to thank her. The service team was OUTSTANDING. More

Pete is friendly, helpful, caring, and really works to make the customer feel cared about. He works hard to get your vehicle serviced well at the best price possible, and return your vehicle in the need make the customer feel cared about. He works hard to get your vehicle serviced well at the best price possible, and return your vehicle in the needed time frame - and he succeeds! More

I dealt with Pete today but I also had worked with Chip in the past. Both of these professionals exemplify why this is the fifth Volvo I've owned. Their dedication, attention to details, professionalism a in the past. Both of these professionals exemplify why this is the fifth Volvo I've owned. Their dedication, attention to details, professionalism and a desire to make the customer feel right at home are to be commended. I will never hesitate to call on either of these two individuals when a problem arises with my car, knowing that they will do whatever it takes to help me. Now, that's a peace of mind! More

Chip is a great man, he is very helpful and very friendly and honest. Great service and everything on time and as promised. Thanks Chip. and honest. Great service and everything on time and as promised. Thanks Chip. More

My postive rating is based on the customer service and friendliness of the staff. They keep you informed and work to accomadate your needs. I have always had a positive experience with the service staff friendliness of the staff. They keep you informed and work to accomadate your needs. I have always had a positive experience with the service staff at Kundert volvo. More

The service was outstanding and very pleasant. I will always return to Kundert Volvo this is my second vehicle with this dealership. Thank you very much. Regards, Charles Hynes always return to Kundert Volvo this is my second vehicle with this dealership. Thank you very much. Regards, Charles Hynes More

The technician left the blown bulb in light enclosure. Decided it wasn't worth his time to fish out the bulb. Probably didn't think customer would see it. Decided it wasn't worth his time to fish out the bulb. Probably didn't think customer would see it. More