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Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
692 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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692 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
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September 20, 2012
Pete was a professional and very considerate. The work was done well and checked. The other kundert volvo employees were also very professional and very considerate. was done well and checked. The other kundert volvo employees were also very professional and very considerate. More
by George Fabiano
Employees Worked With
Pete Pesce
September 18, 2012
Everyone I spoke with at the facility was very helpful and courteous. The service area was comfortable and inviting, which mad the time go by quickly. They were able to diagnose the situation efficientl and courteous. The service area was comfortable and inviting, which mad the time go by quickly. They were able to diagnose the situation efficiently so That I knew what my options were. They informed me of what needed to be done and how it will affect the car either way. More
by jwittedyer
Employees Worked With
Suzette
September 14, 2012
Just moved here, so had no idea where to take my Volvo for service. So glad I picked Kundert. They were courteous and honest. Cost was reasonable. Thank you. I will be back if I need further assistan for service. So glad I picked Kundert. They were courteous and honest. Cost was reasonable. Thank you. I will be back if I need further assistance. More
by kwatrous
Employees Worked With
September 05, 2012
As a Repeat Buyer at Kudert, I've had the opportunity to evaluate both sales and service personnel and have almost always been more than satisfied. My recent service appointment involved my first experienc evaluate both sales and service personnel and have almost always been more than satisfied. My recent service appointment involved my first experience with Chip Griffin and I do need to say that he upheld the Kundert tradition of excellence. I was more than pleased with his approach and professionalism, diligence in seeing that my concerns were met and assuring that my service was complete and as painless(time and money) as possible. While there I also ran into Tony Calderon, who sold me this car, and made sure all was going as expected, and Pete Pesce, who has been an excellent service adviser for me in the past. Sincerely; Robert J. Fogliani, MD More
by rfogliani
Employees Worked With
Chip Griffin
August 30, 2012
Service was friendly and fast. Loaner car was excellent. My car needed a software update, and I was not charged for this. Thanks for the car wash. My car needed a software update, and I was not charged for this. Thanks for the car wash. More
by jonludwig
Employees Worked With
Pete Pesce
August 12, 2012
The best service around. They explained everything in detail. The service is above the highest quality performed efficiently. They had my loaner car ready at 7:30am, as promised. Kind & Courteous staff detail. The service is above the highest quality performed efficiently. They had my loaner car ready at 7:30am, as promised. Kind & Courteous staff. AA++ More
by navin bros
Employees Worked With
Pete Pesce, Chip Griffin
August 09, 2012
He was very kind and had a lot of experiences. So he explained the cause of problems in detail and very clearly. I am satisfied with the all customer services. explained the cause of problems in detail and very clearly. I am satisfied with the all customer services. More
by dgok84
Employees Worked With
Chip Griffin
August 09, 2012
Very family oriented business. They really seem to care about addressing all of your concerns. Glad I discovered this dealership. The service department is top notch. They always get the job done right the about addressing all of your concerns. Glad I discovered this dealership. The service department is top notch. They always get the job done right the first time. I have had my C30 for three years now and its been a very pleasant experience throughout. I would definately recommend this dealership. More
by tsp4axl
Employees Worked With
Chip Griffin
August 08, 2012
Took my car in on 07/20/12 for the THIRD time for a moaning noise when I steer or at low speed. Mike said it was a leak, had to order a part, will call me that Monday or Tuesday to schedule the repair. moaning noise when I steer or at low speed. Mike said it was a leak, had to order a part, will call me that Monday or Tuesday to schedule the repair. NO call up until Friday, when I finally called at @3:30. I Was told Mike was on vacation that week, and when I started to explain why I was calling, I was just xferred to parts. Left a voicemails there, and no one called me back. Called back @5:20, and as I started to explain, I was xferred to Pete, but got his voicemail, so I called back. Now I'm annoyed.. the girl who answered was nice, but couldn't help me. She said she will tell someone to call me back. Monday, July 30th, once again, I had to call @ 1:30pm because I had not received a call yet. I spoke with Pete, who was nice and helpful, and finally scheduled my car for 8AM. My reminder email said 10AM, and I called to find out why. The girl who answered started off ok, but than got ruder and ruder, until I finally had it and asked to speak to the manager. The longer I was willing to hold for Mike, the nicer she started to become again. She was arguing with me over a stupid detail that she said I should've told her in the first place, that I was getting a loaner car. Well, HOW AM I SUPPOSED TO KNOW THIS???? I don't make these calls everyday - she, however, TAKES these calls every day, so she started arguing back and forth whether or not I said I was waiting for my car to be fixed. I did not. I said I couldn't stand around waiting for them to take my car in. Anyway, it was an overall, aggrivating and frustrating experience. More
by tr43c
August 06, 2012
I traveled from Westfield to this dealership because of Ralph from the Bridgewater Volvo site...the team here surpasses the Long Motors (all 3 dealerships) team in all aspects of sales, customer service, a Ralph from the Bridgewater Volvo site...the team here surpasses the Long Motors (all 3 dealerships) team in all aspects of sales, customer service, and overall customer satisfaction. Congratulations on a job well done! More
by mekgolfski
