Kundert Volvo of Hasbrouck Heights - Service Center

The service team in the Kundert Hasbrouck Heights location repeatedly treats me with the humanity I would expect from a service organization. Their steadfast professionalism and knowledge of the prod location repeatedly treats me with the humanity I would expect from a service organization. Their steadfast professionalism and knowledge of the product they service exceeds other dealers and brands. They are consistent from visit to visit! Great Job Service Team! I definitely appreciate you! All the best, Adam Di Pasquale More

The receptionist on the phone gave me a next day 12:30pm appointment for a check engine light / runs rough and I was told a diagnostic check would be 1 hour. I asked if I would have to expect to wait since appointment for a check engine light / runs rough and I was told a diagnostic check would be 1 hour. I asked if I would have to expect to wait since the appointment was during typical lunch time and I was assured it would not be a problem since the mechanics alternate their meal periods. She also took all my info including VIN number to place me into their system. I showed up promptly for the appointment and had to give the advisor all my info again because none of it was showing in their system. I told him I only need the diagnostics done and I would wait in the lounge. I also informed him that I would be unable to stay longer because I would have to leave by 2PM. I waited alone in the lounge for 1 hour and 45 minutes which now made the time 2:15PM. I then tracked down the advisor who was hanging out in a different part of the building with some other advisors and he told me that they are just about to bring my car into the garage now. It was already too late for me and they hadn't even had the courtesy to tell me this while I was waiting in the lounge. I drove an hour each way to this so called "appointment" so it waisted the better part of my day. More

I am very pleased with Chip's attention to my vehicle and recommendations. He explained everything clearly, helped me stay within budget, and was very courteous. Hats off to you all. recommendations. He explained everything clearly, helped me stay within budget, and was very courteous. Hats off to you all. More

Chip was fantastic. Very informative, helpful, and extremely friendly. Pete was there as well, though I did not work with him, but he was also very friendly. Chip's service was outstanding. extremely friendly. Pete was there as well, though I did not work with him, but he was also very friendly. Chip's service was outstanding. More

I brought my car in for service for the first time. The shop was very clean. The employees were all very friendly. I would definitely come back for service. shop was very clean. The employees were all very friendly. I would definitely come back for service. More

Chip was great to work with. He met competition in prices. Very friendly and personable to work with. He did everything to keep the business in house. Great work on car. prices. Very friendly and personable to work with. He did everything to keep the business in house. Great work on car. More

Quick service and the price was reasonable. Will return for my next service. Warm and cozy waiting area with free coffee. I left feeling positive that my car was serviced correctly. for my next service. Warm and cozy waiting area with free coffee. I left feeling positive that my car was serviced correctly. More

I never mind going for service at Kundert Volvo. Everyone is friendly and free maintenance for the first few years is a plus. Free car wash is also a nice touch. Everyone is friendly and free maintenance for the first few years is a plus. Free car wash is also a nice touch. More

I had a problem and was given an appointment within 2 days, and when I arrived I was greated with a smile, and my problems were documented and handled on the spot. I was given the option to wait to see days, and when I arrived I was greated with a smile, and my problems were documented and handled on the spot. I was given the option to wait to see what the issue was and then would either be driven to my office or given a loaner if there was one available, all of this only if the car could not be fixed immediately. I was done and out within 90 minutes and everyone in the service department was very pleasant. More

Outstanding Service as usual. Everyone there is Outstanding.There is tremendous follow up and courtesy extended. There is definitely a sense of responsibility and concern. Outstanding.There is tremendous follow up and courtesy extended. There is definitely a sense of responsibility and concern. More