Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
692 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
The sales associate was extremely informative regarding knowledge of the vehicle, and helpful with providing the available options there were for fixing the car. Also the loaner car option is always so co knowledge of the vehicle, and helpful with providing the available options there were for fixing the car. Also the loaner car option is always so convenient when needing to service my car, but still having work, errands, ect.... More
The service department was great in getting me an appointment on short notice and when I came in for only an oil change I was told I was due for a full free service call because of my milage. They to appointment on short notice and when I came in for only an oil change I was told I was due for a full free service call because of my milage. They took care of it quickly and were so pleasant. Shannon is the best and was professional and effecient. I would recommend you for anyone needing service. Thanks More
During my most recent visit to Kundert Volvo for service assistance I was helped by Mike Mazzaro. Continuing with the tradition of service excellence I have experienced in the past Mike exhibited patience, assistance I was helped by Mike Mazzaro. Continuing with the tradition of service excellence I have experienced in the past Mike exhibited patience, understanding and a sincere effort to assist and rectify my problem. Thanks again More
Excellent sales and service. I have done business with Kundert Motors for over 25 years and have always been satisfied. I expect that should I purchase another care I will buy it through Kundert and will Kundert Motors for over 25 years and have always been satisfied. I expect that should I purchase another care I will buy it through Kundert and will use their service department. More
Shannon was so helpful and friendly. Great care was taken for my car. I couldn't be happier with the service Andy car was fixed so quickly. I recommend kundert Volvo to everyone! for my car. I couldn't be happier with the service Andy car was fixed so quickly. I recommend kundert Volvo to everyone! More
First service appointment for my new Volvo, which I purchased one year ago from this dealership (6,000 mile appt.). Service was nothing short of outstanding, from the person who greeted us and coordina purchased one year ago from this dealership (6,000 mile appt.). Service was nothing short of outstanding, from the person who greeted us and coordinated the visit, to the gentleman who drove us down the road so my daughter and I could get a bite to eat while we waited, to the Manager of the service department who went out of his way to reduce the appearance of a scratch on the side of the vehicle, and suggested a great, cost-effective next step for further improving the look of the scratch. All in all, another terrific experience at Kundert Volvo. More
ROWell you asked so I will explain: I bought my 2013 c30 in december (love the car). Within the first week there was condensation getting into the driver side head light and then freezing. I go away for my in december (love the car). Within the first week there was condensation getting into the driver side head light and then freezing. I go away for my work and I am not around to just pop on for repairs at a moments notice. I resheduled my work load to come in for your service people to fix the problem. I was informed that the car need a new headlight and it had to be ordered from sweden and would take 2 weeks. . Really! Volvo doesn't have a headlight somewhere in the tri-state area. In a couple of week I recieved a call from your dealership that the headlight was in from Sweden. I made arrangements with my work drove into your has brook heights dealership from nazareth pa after working a 12hr night shift and had the new headlight installed. Kind of a pain put things happen. Pls read the next part of the story if you really care about providing service. after the headlight was installed I DROVE MY CAR HOME WALKED INTO THE BACK YARD THEN WALKED BACK TO WHERE I PARKED THE CAR (WHICH PUT ME TO THE FRONT OF THE CAR) I THEN NOTICED A 2.5 INCH GOUGE WITH A SMALL DENT 2INCHES FROM THE NEW HEADLIGHT. SOMEONE IN YOUR DEALERSHIP GOUGED MY CAR IN YOUR DEALERSHIP WHERE I BOUGHT THE CAR AND DID'NT OWN UP TO IT. IT WAS LUCK THAT I NOTICED IT. I WAS UP FOR 20hrs AT THIS POINT. WHAT IF I DIDN'T NOTICE THE DAMAGE THAT YOUR DEALERSHIP DID FOR SOME TIME. I HOPE THE PERSON THAT DID THIS SLEEPS WEEL. IS THIS THE QUAILITY OF STAFF THAT YOU KEEP? I FEEL THAT SOME TYPE OF COMPENSATION OTHER THAN THE REPAIRS SHOULD COME TO ME? BE CREATIVE? MY NEW CARS PAINT IS NO LONGER FACTORY PAINT. IT HAS BEEN REPAINTED 2MONTHS AFTER I BOUGHT IT DUE TO YOUR DEALERSHIPS FAULT AND NOT OWNING UP TO IT. YOUR E-MAIL ASKED FOR MY RATING ON THE RECECT SERVICE. UNTIL YOU GIVE ME SOMETHING TO COMPENSATE ME FOR MY TROUBLE TO SHOW ME THAT YOU REALLY WANT TO REGAIN MY FAITH IN YOUR DEALERSHIP. !MY RATING IS : AT THIS POINT I WOULDN'T IN GOOD CONDFIDENCE RECOMED YOUR DEALERSHIP TO A FRIEND OF FAMILY MEMBER? IN FEAR OF THEM HAVING BEEN TREATED AS I HAVE. IF YOU WANT TO CALL ME ON THIS MATER PLS DO. 973-519-7389. I work nights. I get up at 15:00 More
It's always a pleasure to work with the service team at Kundert. There are never any issues and they are always very nice and professional. They make servicing my car a more pleasurably chore knowing at Kundert. There are never any issues and they are always very nice and professional. They make servicing my car a more pleasurably chore knowing that I will be taken care of. Great people and have really been a major consideration for when I decide to purchase a newer Volvo. More
The service appointment that I had was first thing in the morning (my choice). Everyone was cheerful, helpful and ready to take good care of my car. My car is fourteen years old and I have always felt safe morning (my choice). Everyone was cheerful, helpful and ready to take good care of my car. My car is fourteen years old and I have always felt safe bringing my car to Kundert Volvo to be serviced. More