Kundert Volvo of Hasbrouck Heights - Service Center

My conversations were cut short and dismissed I felt confused and taken advantage of by Chip Griffin, When the manager Mike was trying to help me and listen to my concerns.Chip interrupted him and took confused and taken advantage of by Chip Griffin, When the manager Mike was trying to help me and listen to my concerns.Chip interrupted him and took over the conversation More

Great job!!! From start to finish... This is a the best dealership around. Always so friendly and accommodating!! See you next year when my lease is up! dealership around. Always so friendly and accommodating!! See you next year when my lease is up! More

I would have provided a higher rating but multiple times I tried to call the service center to receive an update but was not able to get through to my service advisor. It was not the advisor's fault but non I tried to call the service center to receive an update but was not able to get through to my service advisor. It was not the advisor's fault but nonetheless was frustrating. Additionally, I talked in the morning about having some minor painting on a part arranged and this was not addressed when I picked up the car. Otherwise, everything was great. Everyone was professional and helpful. More

As always, the customer service of the Service department is excellent. Everything from coordinating the appointment to paying the bill was flawless. Loaner was clean and everything delivered as promised. is excellent. Everything from coordinating the appointment to paying the bill was flawless. Loaner was clean and everything delivered as promised. More

Great team! Scheduling appointment was a snap and the issues with the car were corrected in no time. I highly recommend the Hasbrouck Heights Volvo Service Team. issues with the car were corrected in no time. I highly recommend the Hasbrouck Heights Volvo Service Team. More

I took my vehicle for the 15,000-mile maintenance service. I enjoyed the experience in the sense that all was explained to me, a loaner was at my disposal and I felt comfortable that my vehicle was service. I enjoyed the experience in the sense that all was explained to me, a loaner was at my disposal and I felt comfortable that my vehicle was in capable hands. More

Love these guys!!!! They care for our car as if their own families were riding in it. We will always drive a Volvo. Outstanding! Thanks. families were riding in it. We will always drive a Volvo. Outstanding! Thanks. More

Came for an oil change and to get a new key, When service was completed put key in ignition and started the car and felt the car did not start correctly. the engine seemed to shudder a little and started slo was completed put key in ignition and started the car and felt the car did not start correctly. the engine seemed to shudder a little and started slowly I Was in a rush and though it would be ok. however it continue to act up and i should have taken back to the dealership right away but was busy, The car finally died @ 10 days after service , When towed to dealership was told no way it was service it was a bad battery and the car has 60000 miles, however car was fine before service , problems right after? More

Shannon Reilly is an asset to the dealership. She did everything in her power to help me solve any problems I had with the car. From the time I called to schedule the appointment, to the time I left with everything in her power to help me solve any problems I had with the car. From the time I called to schedule the appointment, to the time I left with the car after the service, she did everything she could to make me comfortable. I will definitely come back again to the dealership if I have any problems with the car in the future. Thank You Shannon!!!!! More

The employees are always very friendly and accomodating. They always go the extra step to please the customer, and make sure the customer is completely satisfied. They always go the extra step to please the customer, and make sure the customer is completely satisfied. More