Kundert Volvo of Hasbrouck Heights - Service Center

Mike Mazzano went beyond what is expected from a service manager to help me with my service need. Volvo is fortunate to have him as a employee. manager to help me with my service need. Volvo is fortunate to have him as a employee. More

As usual, the Kundert gang was amazing with outstanding service and professionalism. They are extremely knowledgeable about all aspects of both Volvos and outstanding customer service. Thank you service and professionalism. They are extremely knowledgeable about all aspects of both Volvos and outstanding customer service. Thank you More

Once again the first class customer service is what sets this dealership apart from others. They turn problems into solutions and make life as easy as possible for the customer. I could not recommend them m this dealership apart from others. They turn problems into solutions and make life as easy as possible for the customer. I could not recommend them more highly. More

I came in to have the drivers side mirror replaced. Chip looked at it and knew what parts were needed to make the repair. I was going to purchase only the parts, he called in to the parts department to tel looked at it and knew what parts were needed to make the repair. I was going to purchase only the parts, he called in to the parts department to tell them what I needed. Instead of having the part replaced by a mechanic, I decided to have this service center replace it due to the helpfulness of Chip and the parts department. There was no pressure by either of them to have it installed by this dealership. The parts were ordered and were ready for my appointment on Friday the same week. The work was completed in a short time and I was on my way. I have used this service center for other work and have always been happy with not only the work but I have always found that Mike, Pete, Shannon and Chip were always professional and knowledgeable associates. I purchased the Volvo from another dealer and was unhappy with the service I received by them as well as another Volvo service center and will never go back to them. More

The Service Center Staff, particularly Mr. Pesce, was courteous and took the time to ask if I had any concerns about my vehicle they should look into. Mr. Pesce was informative and took the time to expla courteous and took the time to ask if I had any concerns about my vehicle they should look into. Mr. Pesce was informative and took the time to explain what service would be provided on that visit to the service center. Mr. Pesce also drove my loaner vehicle up to the exit gate so I wouldn't have any trouble pulling it out of the space it was parked in, and so I wouldn't get wet, as it was a rainy day. More

Good experience, as always! Everyone is very helpful. This is our third vehicle purchased from dealer. Returned because of excellent service. Chip, Pete, Mike, Shannon & Luis are awesome! This is our third vehicle purchased from dealer. Returned because of excellent service. Chip, Pete, Mike, Shannon & Luis are awesome! More

Chip was most helpful in explaining the problem and getting it solved quickly. He kept me informed at all times and was courteous and professional. getting it solved quickly. He kept me informed at all times and was courteous and professional. More

Outstanding service! Experience and friendly stuffs and technicians. Fixed same problem that has been fixed by other dealer. You can trust their work. Totally recommend. technicians. Fixed same problem that has been fixed by other dealer. You can trust their work. Totally recommend. More

Upon entering the dealership, never being there before, Mike made me feel welcomed and didn't ignore me. Very thorough and my courtesy car was nicer than my own car. When Chip called 2 hrs later to let m Mike made me feel welcomed and didn't ignore me. Very thorough and my courtesy car was nicer than my own car. When Chip called 2 hrs later to let me know my car was ready, I was surprised it was finished that quickly. Chip was very kind when I went to pick it up. Thanks again!!! More

An "alarm service required " lighted on my dashboard and I called Volvo for service. On the following day, the warning disappeared and I called Volvo again to cancel my appointment but I was a dashboard and I called Volvo for service. On the following day, the warning disappeared and I called Volvo again to cancel my appointment but I was advised to come and still check my car. Mr. Chip Griffin willingly helped me professionally and on a friendly manner but above all with all honesty. My alarm system was replaced and some other things. Also I got a replacement of my windshield wiper blades free. Other plus services: loaner, free car wash service. I'm very satisfied with this Volvo Service Center and I'm looking forward of getting my 3rd Volvo in the future with same dealership. Fred & Nelly More