Kundert Volvo of Hasbrouck Heights

First service appointment for my new Volvo, which I purchased one year ago from this dealership (6,000 mile appt.). Service was nothing short of outstanding, from the person who greeted us and coordina purchased one year ago from this dealership (6,000 mile appt.). Service was nothing short of outstanding, from the person who greeted us and coordinated the visit, to the gentleman who drove us down the road so my daughter and I could get a bite to eat while we waited, to the Manager of the service department who went out of his way to reduce the appearance of a scratch on the side of the vehicle, and suggested a great, cost-effective next step for further improving the look of the scratch. All in all, another terrific experience at Kundert Volvo. More

ROWell you asked so I will explain: I bought my 2013 c30 in december (love the car). Within the first week there was condensation getting into the driver side head light and then freezing. I go away for my in december (love the car). Within the first week there was condensation getting into the driver side head light and then freezing. I go away for my work and I am not around to just pop on for repairs at a moments notice. I resheduled my work load to come in for your service people to fix the problem. I was informed that the car need a new headlight and it had to be ordered from sweden and would take 2 weeks. . Really! Volvo doesn't have a headlight somewhere in the tri-state area. In a couple of week I recieved a call from your dealership that the headlight was in from Sweden. I made arrangements with my work drove into your has brook heights dealership from nazareth pa after working a 12hr night shift and had the new headlight installed. Kind of a pain put things happen. Pls read the next part of the story if you really care about providing service. after the headlight was installed I DROVE MY CAR HOME WALKED INTO THE BACK YARD THEN WALKED BACK TO WHERE I PARKED THE CAR (WHICH PUT ME TO THE FRONT OF THE CAR) I THEN NOTICED A 2.5 INCH GOUGE WITH A SMALL DENT 2INCHES FROM THE NEW HEADLIGHT. SOMEONE IN YOUR DEALERSHIP GOUGED MY CAR IN YOUR DEALERSHIP WHERE I BOUGHT THE CAR AND DID'NT OWN UP TO IT. IT WAS LUCK THAT I NOTICED IT. I WAS UP FOR 20hrs AT THIS POINT. WHAT IF I DIDN'T NOTICE THE DAMAGE THAT YOUR DEALERSHIP DID FOR SOME TIME. I HOPE THE PERSON THAT DID THIS SLEEPS WEEL. IS THIS THE QUAILITY OF STAFF THAT YOU KEEP? I FEEL THAT SOME TYPE OF COMPENSATION OTHER THAN THE REPAIRS SHOULD COME TO ME? BE CREATIVE? MY NEW CARS PAINT IS NO LONGER FACTORY PAINT. IT HAS BEEN REPAINTED 2MONTHS AFTER I BOUGHT IT DUE TO YOUR DEALERSHIPS FAULT AND NOT OWNING UP TO IT. YOUR E-MAIL ASKED FOR MY RATING ON THE RECECT SERVICE. UNTIL YOU GIVE ME SOMETHING TO COMPENSATE ME FOR MY TROUBLE TO SHOW ME THAT YOU REALLY WANT TO REGAIN MY FAITH IN YOUR DEALERSHIP. !MY RATING IS : AT THIS POINT I WOULDN'T IN GOOD CONDFIDENCE RECOMED YOUR DEALERSHIP TO A FRIEND OF FAMILY MEMBER? IN FEAR OF THEM HAVING BEEN TREATED AS I HAVE. IF YOU WANT TO CALL ME ON THIS MATER PLS DO. 973-519-7389. I work nights. I get up at 15:00 More

This wsas my first time getting my new Volvo (purchased used in December 2012 from Wall, NJ) serviced and it was an excellent experience. Thanks. used in December 2012 from Wall, NJ) serviced and it was an excellent experience. Thanks. More

It's always a pleasure to work with the service team at Kundert. There are never any issues and they are always very nice and professional. They make servicing my car a more pleasurably chore knowing at Kundert. There are never any issues and they are always very nice and professional. They make servicing my car a more pleasurably chore knowing that I will be taken care of. Great people and have really been a major consideration for when I decide to purchase a newer Volvo. More

The service appointment that I had was first thing in the morning (my choice). Everyone was cheerful, helpful and ready to take good care of my car. My car is fourteen years old and I have always felt safe morning (my choice). Everyone was cheerful, helpful and ready to take good care of my car. My car is fourteen years old and I have always felt safe bringing my car to Kundert Volvo to be serviced. More

I had the problem before but I was dismissed, everyone who drove in my car felt the problem but the techs there. I don't think they wanted to work on my problem so I felt kind of strange taking it there t who drove in my car felt the problem but the techs there. I don't think they wanted to work on my problem so I felt kind of strange taking it there the second. Time hopefully I don't have to get anything done any time soon. More

I have bought two volvos from this dealership. Tony Calderon has been my new car sales person and also assisted in my trade in. Erin Kundert did my paperwork on the deals. Pete Pesce has always handled Calderon has been my new car sales person and also assisted in my trade in. Erin Kundert did my paperwork on the deals. Pete Pesce has always handled my service program visits with a great deal of care that you don`t normally find elsewhere. I am a Volvo for life customer because of the people and the product that I have received at Kundert Volvo. Warm regards, Charles & Shonda Hynes More

I had a serious issue come up over the weekend and they were able to fit me in on Monday. Kundert is always focused on customer needs and the issue was addressed and I was back on the road. I am looking were able to fit me in on Monday. Kundert is always focused on customer needs and the issue was addressed and I was back on the road. I am looking at getting a new car and I would not go anyplace else. They are wonderful. More

I have been associated with Kundert Volvo since 2005 when I purchased my current car from them – S80. (My previous Volvo, 1990, 740 GLE, was purchased at another dealership that went out of business. I was I purchased my current car from them – S80. (My previous Volvo, 1990, 740 GLE, was purchased at another dealership that went out of business. I was serviced by Kundert until I needed to purchase the 2005.) I have always been extremely satisfied with Kundert’s service, competence, and eagerness to always please and resolve any issues that I’ve ever had with my car. Mike Mazzaro is tops – always there when he’s needed and always goes overboard to assist and accommodate. Shannon Reilly, Pete Pesce, and Chip Griffin are all of the same caliber. The technicians that work on the cars are also tops; they always find the problem. I find Kundert Volvo in Hasbrouck Heights to be extremely honest. They are a dealership I would absolutely recommend, and Volvo is the car I would certainly recommend. Sincerely, Rosemarie Cerutti More

EVERYONE WHO HELPED ME WAS VERY KNOWLEDGEABLE AND COURTEOUS. I FELT THAT THEY CARED ABOUT MY SAFETY. I AM VERY HAPPY WITH THE SERVICE I RECEIVED. I WILL RETURN. THANK YOU VERY MUCH. ANITA LEVINE COURTEOUS. I FELT THAT THEY CARED ABOUT MY SAFETY. I AM VERY HAPPY WITH THE SERVICE I RECEIVED. I WILL RETURN. THANK YOU VERY MUCH. ANITA LEVINE More