Kundert Volvo of Hasbrouck Heights

Micheal senior is a true pro that knows his stuff and makes the bringing car to shop a wonderful experience makes the bringing car to shop a wonderful experience More

I was looking to buy/lease my first car ever. The first day me and my wife went out looking in nyc we came back very discouraged with our experiences. After doing some research it sounded like this was the day me and my wife went out looking in nyc we came back very discouraged with our experiences. After doing some research it sounded like this was the worst time to be doing all of this. Because of need and necessity we decided to continue looking but I will say we werent hopefully. We ultimately found a car at Kundert on their website and emailed with Yasmeen. She was super helpful and responsive and so one day when we were in the area we decided to stop in and just see if we could see XC60s and test drive them. Yasmeen quickly got us to Bernie and what a blessing that was. Bernie was an amazing person to work with. He wasnt pushy at all and gave us all the facts we were looking for. He found us multiple cars to look at and test drive and broke down different options to lease each one. He never once made us feel uncomfortable about asking all the questions we had nor did he try and push us into anything we didnt feel was right. It seemed like his only goal was to get us into a car we wanted and that we felt comfortable with. When we were ready to go ahead and lease a car we found out that the car we were talking about was actually already signed up for. My wife and I were discouraged but Bernie took action and found us a couple more cars that fit what we were looking for and that would fit the deal we had already agreed on. The car we decided on wasnt ready on the day but Bernie had us put a little money down that was refundable and said for us to come back when it would be take a look and decide then. Wasnt pushing us to sign any lease right there. He was great at communicating the entire time with us as well. When we finally went in he had everything set up ready to go. We had the apps we needed and all the paperwork was pretty much ready to sign. He also makes great videos that you can send to your family and friends about the car you just got. We finally meet with Brad and getting in and out of his office was a breeze. Everything you read on the internet about finance office makes it seem like it will be a big battle and they will try and be sneaky on every level. Ill say that Brad wasnt pushy at all. He answered all of our questions and gave us all the paper work we wanted. He didnt seem to hide anything from us and was just read to give us the deal we agreed on without pushing random extras. Overall I will say this experience was more then what we could have hoped for and by far the best one we had in all of the dealerships we were looking at. I would recommend Bernie, Yasmeen, and Brad to anyone who is looking for a car especially in the market we are in. More

Family owned business that truly cares about their customers. The service experience is always great. customers. The service experience is always great. More

Easiest process ever!Bernie tracked down the car I Easiest process ever! Bernie tracked down the car I wanted and explained some fun add ons. Took the time to walk thru all of the features when the c Easiest process ever! Bernie tracked down the car I wanted and explained some fun add ons. Took the time to walk thru all of the features when the car came in. Just a pleasure to work with. Thank you! More

I took my 2018 Volvo XC60 in for service today. All services were completed under 2hours. Excellent customer service from Christopher Cruz + staff. I highly recommend the service department at Kundert services were completed under 2hours. Excellent customer service from Christopher Cruz + staff. I highly recommend the service department at Kundert Volvo. No harassment! No pressure. Sincerely, satisfied customer More

The dealership and Bernie are very responsive in finding the right car and also getting the paperwork done. the right car and also getting the paperwork done. More

Bernie was patient and accommodating. Bernie is very knowledgeable about each vehicle and explains the difference between each trim. He was able to teach me all the features of the vehicle and most impo knowledgeable about each vehicle and explains the difference between each trim. He was able to teach me all the features of the vehicle and most importantly…make the deal happen! More

After agreeing in writing to a deal and promising to send me the paper work, they sold the car to another customer who they were getting a higher price from. Then the salesman strung me along for over a week me the paper work, they sold the car to another customer who they were getting a higher price from. Then the salesman strung me along for over a week - first saying they are swapping with another dealership for a similar car then telling me to wait a couple days more for the 2022 program to come out as the numbers will be similar to 2021. They claimed they spoke to volvo corporate and was assured by them the 2022 will be as good as 2021. I waited and finally they tried to get me to pay $70 a more monthly for the same vehicle. More

Great experience overall before, during and after the buying process! Would highly recommend Kundert Volvo to all family and friends. Great service and very competitive pricing. buying process! Would highly recommend Kundert Volvo to all family and friends. Great service and very competitive pricing. More

How great to find not only a beautiful car but to find a dealership where there is no pressure Just honest very knowledgeable and pleasant. I will absolutely recommend Kundert Volvo !!! From Saralin that s dealership where there is no pressure Just honest very knowledgeable and pleasant. I will absolutely recommend Kundert Volvo !!! From Saralin that set our appointment to our salesperson Bernie who made this so painless and pleasant !! Thank you so much More