Kuhn Volkswagen

Will Barrell and the entire Kuhn VW team were very professional - presenting the Arteon for my consideration, not pressuring me to buy. I took longer to decide than many, but Will was patient and resp professional - presenting the Arteon for my consideration, not pressuring me to buy. I took longer to decide than many, but Will was patient and responsive to my questions. In the end, I'm delighted with my Arteon and feel that I got a fair deal. I would recommend Will and Kuhn to anyone wanting a premium European motorcar and a pleasant buying/delivery experience. More

TLDR- their certified pre owned process is absurd/not legitimate at all. The service departments are ridiculous and tell you that each of them are wrong and trying to rip you off. We’ve been quoted $3600 legitimate at all. The service departments are ridiculous and tell you that each of them are wrong and trying to rip you off. We’ve been quoted $3600 in repairs since May & had to replace tires. My husband and I purchased two certified pre owned vehicles in April, a 2019 GTI & 2019 Tiguan. We have had the WORST experience with their service department. By May the GTI had an issue with the oil pan, Lakeland VW quoted us $1200 to fix and said it wasn’t covered by warranty and that the screws had been stripped due to being removed several times. I called Kuhn furious and they said that Lakeland VW was wrong and just trying to rip us off, so they fixed it. Fast forward to Oct, a tire on the GTI blew and had to be replaced, the tire place said the tires were bald. At the same time a EPC light & check engine light came on. We called Kuhn and they said it was fine to take it to Lakeland VW to get it checked out. Lakeland VW quoted us $2400 in service needed including an entirely new wiring system, new brakes, a new battery (apparently they sold us the car with an aftermarket battery that was never programmed to the car) - none of which is covered by any of the warranties. We called Kuhn again and they say don’t worry about it, bring it to us so we drive to tampa for them to tell us they won’t look at it without $189 fee, that nothing is covered and then accused us of having an aftermarket battery THAT THEY SOLD TO US. This is all just for the gti. The Tiguan had to have the driver side side mirror replaced within a week & has an issue with the wipers since purchase that they won’t fix. More

I have purchased over 40 cars in my lifetime and this was one of the best experiences. Salesperson made process smooth from beginning to end. Dealership pricing blew away competitors. Highly recommend and wi one of the best experiences. Salesperson made process smooth from beginning to end. Dealership pricing blew away competitors. Highly recommend and will purchase from them again. More

We normally go into buy a new car every 2 to 3 years. This was the first time dealing with Kuhn Volkswagen and it definitely will not be the last. Lenny Martinez made this the most easy and best buying e This was the first time dealing with Kuhn Volkswagen and it definitely will not be the last. Lenny Martinez made this the most easy and best buying experience yet. Very much appreciated his transparency and all the work he put in to help us even before we walked into the dealership. Will absolutely be dealing with him again for our next purchase. Recommend Lenny to any and everyone. More

This dealership had excellent customer service from the beginning to the end. While shopping, my husband and I spoke with 3 other dealerships in Tampa and Kuhn Volkswagon was hands down the best!! Our sale beginning to the end. While shopping, my husband and I spoke with 3 other dealerships in Tampa and Kuhn Volkswagon was hands down the best!! Our salesman Lenny Martinez was not only friendly and respectful he worked hard to help us get into our new car with no hassle. He had complete transparency and wonderful communication skills. It was a pleasure doing business with this dealership because of Lenny. When comparing the other Volkswagon dealerships in Tampa, Kuhn has the best inventory and the best customer service skills from the sales department to the finance department. We will be recommending them to all our friends and family. More

I had an excellent experience with your service team. Eric was awesome. I did have a delay in getting my car fixed, (part needed for recall) but rental car and Eric's communication thru the whole experie Eric was awesome. I did have a delay in getting my car fixed, (part needed for recall) but rental car and Eric's communication thru the whole experience was top notch. Thanks. I'll be back. More

Lenny was great from start to finish. He went above and beyond for me during the car buying process and got me the car I have wanted. I highly recommend Lenny with Kuhn Volkswagen to make He went above and beyond for me during the car buying process and got me the car I have wanted. I highly recommend Lenny with Kuhn Volkswagen to make your car shopping friendly and fun. More

Will was great to work with! Quick and simple transaction. Wasn’t pushy. Would highly recommend. Quick and simple transaction. Wasn’t pushy. Would highly recommend. More

Best car buying experience! Lenny was great from the start. Thank you VW Tampa team! Lenny was great from the start. Thank you VW Tampa team! More

Loved the whole proccess. They really do their best to help you find the best deal! Lenny was amazing and so helpful, wished other dealers could learn from him!!! Thanks Lenny They really do their best to help you find the best deal! Lenny was amazing and so helpful, wished other dealers could learn from him!!! Thanks Lenny!! More