Kuhn Volkswagen

Everyone I interacted with was great. Unfortunately, I was missing a specific option that is supposed to be standard due to “chip shortage”, and nobody had the decency to tell me about it Unfortunately, I was missing a specific option that is supposed to be standard due to “chip shortage”, and nobody had the decency to tell me about it. I was even shown how to use the option on my keys while I waited inside. It was also listed on their website for my specific VIN. I’m pretty unhappy at this point, as I would not have purchased this vehicle had I known. More

Kuhn is well run dealer with great people. The showrooms are immaculate and the sales people are polite and friendly. The showrooms are immaculate and the sales people are polite and friendly. More

I purchased my 1st from Lenny at Kuhn 15 months ago. Service was outstanding, so I decided to give it a 2nd try, just purchased my 2nd SUV from Lenny. Thanks for everything. Service was outstanding, so I decided to give it a 2nd try, just purchased my 2nd SUV from Lenny. Thanks for everything. More

Lenny did an amazing job facilitating a deal with me and even went as far as delivering my truck, and picking up my trade! Super thankful there’s still car dealers out there doing honest business like thes even went as far as delivering my truck, and picking up my trade! Super thankful there’s still car dealers out there doing honest business like these guys! More

Lenny was absolutely amazing. He listened and was extremely patient with me. I’m so happy with my purchase! I will definitely be hunting him down to help me with a new vehicle in He listened and was extremely patient with me. I’m so happy with my purchase! I will definitely be hunting him down to help me with a new vehicle in the future. More

I recently leased a new car . Mr Damian Hall (sales) was outstanding, very kind and professional . I am very thankful and highly recommend Mr Damian Hall. Thank you. Mr Damian Hall (sales) was outstanding, very kind and professional . I am very thankful and highly recommend Mr Damian Hall. Thank you. More

DON'T BUY OR SERVICE HERE! SCAMMERS, LIARS! ALL MANAGERS NEED TRAINING!! Kuhn sold my daughter a Certified Used vehicle with a fuel issue! Multiple tows and many weeks in serv SCAMMERS, LIARS! ALL MANAGERS NEED TRAINING!! Kuhn sold my daughter a Certified Used vehicle with a fuel issue! Multiple tows and many weeks in service (3 different times because they just clear the code and let it go, then it breaks down again hours later). Then they wanted $800 to repair, which I had to approve because she needs it back. I was told if the $800 fix didn't repair it, I would get a refund. They needed to stay late and work all day Saturday to get it done. No one replied to my texts asking if it was ready all day Saturday. I called in and they said it was ready that morning. I'm not sure how it was ready so early for a repair needing all day, and no one called. I had left many messages and texts for the Sales Manager for days trying to discuss this issue and how they can help pay for it since it was sold this way. He ghosted me, so when I picked up my car I walked in to him, as that was the only way I could get him to talk to me. I HAVE BEEN POLITE AND PATIENT FOR MONTHS, THERE WAS NO REASON HE NEEDED TO AVOID ME, EXCEPT THAT HE HAS NO IDEA HOW TO DO HIS JOB. I asked why he was willing to help at first until it would cost him money and then he changed his mind and stopped communicating with me. He said let me call the service manager and I will meet you over to pick up your car. I went over and waited. He again ghosted me and sent a messenger to say here are the keys and this car is not welcome back. (Loosing two warrantied vehicles because I own one also). No explanation. I asked to have the service manager call me Monday, I am more than willing to work this out. I am not declining paying (what would have been refunded anyways). They just didn't want to deal with it. THE SERVICE MANAGER NEVER CALLED ME. So I hunted him down for 3 days via phone and Kevin finally took my call. He said someone must be playing a joke on me and there must be another fuel problem - ON A LOCKED GAS CAP THAT IS GARAGE KEPT! I let him know the lights were back on and the car STILL ISN'T FIXED. He said they can't get it in for 3 weeks and said we need to take it elsewhere. THIS IS A CAR THEY CLAIMED TO FIX AND COULDN'T GET IT RIGHT. So we went more local to a more honest VW. I didn't tell them YET what we went thru. He brings out a water bottle with 1/2 water and 1/2 gas. THIS CAR WAS NEVER FIXED, THEY LIED ABOUT DOING THE REPAIR!!! Thankfully North Tampa VW was able to fix it, and the other 2 issues in order to get the lights to go off successfully, NOT JUST CLEARING CODES BECAUSE THEY ARE SHADY!! I asked Kevin at Kuhn to have Jordan whom runs the dealership to call me, but he never did. So, we opened a formal complaint with VW. THEY DON'T CARE!!! I held off on this post, even though we went thru the ringer, I was hopeful they would make it right. THEY NEED TO BE SHUT DOWN!!!!! DON'T WASTE YOUR TIME AND MIND ON DEALING WITH SUCH A SHADY DEALERSHIP!! More

Lenny was great and very accommodating with our trade in and new lease on less than 4 hours notice, we got the deal done. Couldn’t be happier and new lease on less than 4 hours notice, we got the deal done. Couldn’t be happier More

Everyone I dealt with at this dealership was excellent! Outstanding kindness and professionalism Thank you so much Outstanding kindness and professionalism Thank you so much More