Kuhn Volkswagen
Tampa, FL
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We were between homes (sold the old and hadn't closed on the new), staying in a hotel, half of what we were transporting was in the trunk and we couldn't get the trunk open. It's Sunday and Kuhn was the on the new), staying in a hotel, half of what we were transporting was in the trunk and we couldn't get the trunk open. It's Sunday and Kuhn was the only dealer open (sales, not service). I explained the problem to the floor sales manager and he put me in touch with Carlos. Couldn't have asked for a more courteous, experienced individual. He suspected right away what the problem was (user error, how embarrasing) and resolved the problem without makeing me feel like an idiot. He even set me up with a tire pressure guage in the glove box along with his business card and asked that I call him if I had any other problems. An excellent example of what true customer service is all about. Will call this gentleman when looking for my next car. More
The sales team was knowledgeable, friendly and took the time to determine the best vehicle for my needs. There was no pressure to buy. They did not try to up sell me. Instead they focused on my need time to determine the best vehicle for my needs. There was no pressure to buy. They did not try to up sell me. Instead they focused on my needs and help me achieve my goals of getting a safe, reliable new vehicle with great gas mileage. The "negotiation" on price was a breeze. I didn't have to wait and have the sales representative go back and forth a bunch of times to the manager. Instead, he started off with a fair price and understood my limitations. The financing was also simple. He took his time to explain every detail. Overall - this is an excellent dealership. Strongly recommended! More
I have purchased many cars in my life and this was by far the best experience I've ever had. They not only made the purchase easy and hassle free but it was actually very enjoyable! I looked all over Clearwa the best experience I've ever had. They not only made the purchase easy and hassle free but it was actually very enjoyable! I looked all over Clearwater, Tampa and St. Petersburg but this dealership had the best prices and the most selection. They did everything to help me get the car I wanted and I plan on taking my car there for service and all maintenance. I would highly recommend Kuhn Volkswagen to anyone wants to purchase a car, they are the best! Thank you to all the great people at Kuhn VW for everything, I look forward to doing business with you many times. More
Adam Brohmi is of great respect, courteous and helpful with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great exper with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great experience in this dealership, mostly with Adam. Service was excellent at all aspects. Would and Will recommend to all friends and family More
I met Amy Sizemore through the dealership's online chat option. She was extremely friendly, helpful and gladly answered all my questions. She made sure that she was providing me the correct informatio chat option. She was extremely friendly, helpful and gladly answered all my questions. She made sure that she was providing me the correct information regarding the car I was interested in and she worked with me to accommodate travel time from Tallahassee to Tampa. It was a true pleasure working with her online, by phone and in person. She has a very friendly, outgoing personality that makes car buying a pleasurable experience. If you are considering a car from one of the Kuhn dealerships, ask for Amy! You'll be glad you did. More
I WANTED TO STAY WITHIN A CERTAIN PAYMENT PLAN AND ALTHOUGH I PLANNED TO BUY, LEASING HOPEFULLY WILL WORK OUT FOR ME. CARLOS WAS VERY NICE AND PATIENT AND VERY KNOWLEDGEABLE ABOUT THE CAR. ALTHOUGH I PLANNED TO BUY, LEASING HOPEFULLY WILL WORK OUT FOR ME. CARLOS WAS VERY NICE AND PATIENT AND VERY KNOWLEDGEABLE ABOUT THE CAR. More
As soon as my fiance and I parked Carlos came out and helped us out. He was very nice and he realized that my fiance understood Spanish better and spoke to us in Spanish so that everything would be under helped us out. He was very nice and he realized that my fiance understood Spanish better and spoke to us in Spanish so that everything would be understood correctly. We told him we were interested in prices for a VW CC and he quickly had all the information ready. Took us out for a test drive. I personally liked that he wasn't pushy about making a sale and that he was able to answer all of our questions even those not about the car. He is very knowledgeable in VW history and you can tell he really enjoys selling them. He did everything correctly and didn't have us repeat anything or do things twice. We then met Eric a financial consultant and we were also very pleased with him. Very helpful in finding us the right deal that fit our budget. I was very appreciative that he understood how important budget was to us and he definitely got us the best deal on our new CC. The young lady that helped us was great. She sat with us after all the paperwork was done in the car to set up the blue tooth and explain any questions about the car and its technology, she even broke a nail trying to help us take the child lock off of a door. To sum up, everyone that helped us yesterday was great. I have no complaints and would not change anything about the service they provided and I definitely will refer friends and family to Kuhn VW. More
Came to this dealership to check out the VW brand. Needed help getting out of my trade. Sergio did an amazing job showing me the car and took his time to explain the different functions of the vehicle. Danny help getting out of my trade. Sergio did an amazing job showing me the car and took his time to explain the different functions of the vehicle. Danny and Chris put together some numbers and I was able to leave with a brand new 2013 Passat. Amazing experience non the less, if your looking for a new car this is the place to go. More
We had a great experience from the time we arrived at the dealership to the time we left. Christian Lube was honest and upfront about everything. We didn't feel like we were being forced into anything and th dealership to the time we left. Christian Lube was honest and upfront about everything. We didn't feel like we were being forced into anything and the financing process was actually the quickest we've ever had dealt with. It seemed to good to be true . We left the dealership with no regrets and we gained more than we lost with our situation. More
I wish I would have checked out their rating on the BBB. They represented a car in pristine condition and showed me photos that reflected a car in good condition. I was rushed into putting a deposit on the They represented a car in pristine condition and showed me photos that reflected a car in good condition. I was rushed into putting a deposit on the car, negotiated everyting on the phone and when I got there with cash in hand the car that I was told about was in horrible shape. It was covered in dings and scratches. It looked like many vehicles on their lot were dinged, scratched and keyed. When the salesman saw that I was unhappy he offered to upgrade me for an addition fee to another car (covered in scratches too) they offered to throw a car at me that had not even been certified yet and had a huge dent that I doubted can be fixed. No one was really willing to give me a quality car nor were they willing to do what was needed to bring the car that I came to buy up to par. The sales manager was rude, and did not seem interested in helping me find a car. More