Kuhn Volkswagen
Tampa, FL
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Pernell is awesome! I stopped in to comparison shop, I was planning on buying my car at Lokey, they weren't open yet, so we decided to stop at Kuhn. Pernell greeted us I stopped in to comparison shop, I was planning on buying my car at Lokey, they weren't open yet, so we decided to stop at Kuhn. Pernell greeted us, was very friendly and not over bearing. I am not a car salesman fan and don't like to be aggravated. He was helpful and went out of his way to try and make a deal to make us change our mind and buy from Kuhn. And it worked!! We even had to go pick the car up from Brandon to make the deal happen and he was exceptional in all that we dealt with! I had to take my car for it's normal service. Pernell went out of his way to take me to the mall so I wouldn't have to wait. I did not have a good experience in service (it was actually pretty horrific!) (although now I deal with Kyle and he is also awesome). I was very upset and if I had to deal with that person in service again, I would never buy or recommend anyone buy from Kuhn just for this reason. Pernell talked to me and went to the back and dealt with my car so I wouldn't have to and so I would not get upset any further. Pernell is the reason I will buy from Kuhn and recommend anyone buy from them! I get talked to about my car at gas stations, stores, etc and I tell them this story and tell them to go see him!! His above and beyond approach even after the sale is complete is amazing. It has made a huge difference in my car buying experience. Hats off to him! More
Pernell Harrigan is awesome An exceptional experience at Kuhn Volkswagen. The moment you enter the dealership you are made to feel welcome. Pernell worked diligently to get me a An exceptional experience at Kuhn Volkswagen. The moment you enter the dealership you are made to feel welcome. Pernell worked diligently to get me a fair deal. Easiest car buying experience ever! Love my new CC!! More
Lease buy out I went in to Kuhn VW to buy out the lease on my GTI and i am very satisfied on how smooth the entire process was handled. All the details were thoroug I went in to Kuhn VW to buy out the lease on my GTI and i am very satisfied on how smooth the entire process was handled. All the details were thoroughly explained and i never felt rushed to sign anything. I would also like to point out that the entire staff from the sales people to the guys in management were very profesional and informative and made me feel very comfortable. I will gladly visit Kuhn VW for any future vehicle purchase and highly recommend to friends and family. More
Good experience at a dealer. We saw an ad for a Honda CRV online and the car was just as the ad said. The sales person(Joshua Carela) knew his product and gave us the information We saw an ad for a Honda CRV online and the car was just as the ad said. The sales person(Joshua Carela) knew his product and gave us the information that we needed. Also the car was very clean and he took the time to show us how the controls worked. He of course took us for ride first. I would tell anyone that I know here in Zephyrhills that it would be worth the 20 plus miles to go there for a car. I will keep his card and say good things about the dealership and the people that work there. Also your finance officer did the paper quickly and correct. Mr. & Mrs. Donald Betters More
Here it goes I first contacted this dealer via the internet and had to contact them after sending my request. After speaking with a sales rep on the telephone, I w I first contacted this dealer via the internet and had to contact them after sending my request. After speaking with a sales rep on the telephone, I was told I would get an email confirming what we spoke about and a salesman name. I never got my email, but still went to the dealer. Once I arrived Pernell greeted me and began the process of trying to help me find the car I wanted. I know the terms could have been better, but after leaving and being away for a few days, Pernell was able to get me the car I wanted. Overall pleased with Pernell, I know my rate and payment could have been better and it improved a few days after leaving with my car. I got a call to go back and sign a new contract. I did a lot of running, and more work than I should of, but Pernell got my car and I'm very happy. More
This is the second time I have purchased a car from Kuhn. Pernell was my sales consult both times. He is the definition of outstanding customer service. He went out of his way to make sure that I was complet Pernell was my sales consult both times. He is the definition of outstanding customer service. He went out of his way to make sure that I was completely satisfied!! Car buying is one of the most agonizing experiences but dealing with Pernell and the staff at Kuhn made the process easy. More
Carlos was very knowledgeable, friendly and genuine - all important traits to have when it comes to customer service. I was fortunate to have had him as my salesperson. He offered all of his attention to me important traits to have when it comes to customer service. I was fortunate to have had him as my salesperson. He offered all of his attention to me and made sure that I was taken care of. I couldn't have asked for a better car buying experience. I've been to a few car dealerships around the area, and this one treated me the best. The internet prices at Kuhn Honda and Volkswagen are phenomenal! I highly recommend this dealership to anybody looking to buy their next car. Ask for Carlos and you will have a great experience! More
Pernell was great in helping me purchase my first car today. He worked with me on getting a price that was a suitable monthly payment. Very courteous and knowledgeable individual who made the car buying today. He worked with me on getting a price that was a suitable monthly payment. Very courteous and knowledgeable individual who made the car buying experience great. Pernell is an asset to the Kuhn's dealership, and is a large part of why I decided to purchase a vehicle today. More
I visited many dealerships when I first moved to Tampa. Pernell was the first car salesman that I felt truly listened to my needs and questions when it came to purchasing a new car, which made me feel like Pernell was the first car salesman that I felt truly listened to my needs and questions when it came to purchasing a new car, which made me feel like I could trust him to direct me to the best car for me. He was patient and focused throughout the entire buying process and he was able to answer every question I had, he is very knowledgeable of his field. Not only did he follow up with me after my purchase but he also greeted me in a friendly manner whenever I brought my car in for service and he would see me in the store. Since then I have purchased another car through Pernell and I'm sure it won't be the last either. More
I purchased a new 2013 VW Jetta from Pernell, a year ago this coming April. I am very happy with my new car and Pernell is the main reason. I have driven VWs forever so I knew that no matter which car I end this coming April. I am very happy with my new car and Pernell is the main reason. I have driven VWs forever so I knew that no matter which car I ended up with, I would be happy but Pernell went above and beyond to make sure the overall experience was beyond my expectations. Pernell made sure that I had the color and interior options that I wanted as well as adding on extras that made my new car look amazing. I have recommended Pernell to all of my friends and family for their next car and feel that he is not only friendly but truly knowledable with all of the VW products. If there ever comes a time where there may be an issue with my new car, I know Pernell will do all that he can to take care of my questions and concerns, he takes pride in his work and has built a last relationship here, I cannot say enough wonderful things about him and his dealership. More