Kuhn Volkswagen

Amazing Expirience! My Expirience at this dealer was Amazing and was one i recomend and is one to remember! Kelly was an Outstanding salesman and made the hole Expirience My Expirience at this dealer was Amazing and was one i recomend and is one to remember! Kelly was an Outstanding salesman and made the hole Expirience one to remember. More

Great experience! Drake was so friendly and easy going. He didn’t try give a gimmicky sales pitch to me and was honest about everything. Would highly recommend going to Drake was so friendly and easy going. He didn’t try give a gimmicky sales pitch to me and was honest about everything. Would highly recommend going to Josh if you want a “chill” car buying experience. More

BEST CAR BUYING EXPERIENCE EVER! Cory Webb took care of every request and detail in my car buying experience. His personal attention to his customers will make me return to Kuhn VW Cory Webb took care of every request and detail in my car buying experience. His personal attention to his customers will make me return to Kuhn VW and ask for Cory! I'll refer my friends and family to him in the future. Great work! More

Great experience Drake really worked with me and helped me in a big way to get his gm to agree to a fantastic price for me, got a xxxx of a deal on my truck and couldn Drake really worked with me and helped me in a big way to get his gm to agree to a fantastic price for me, got a xxxx of a deal on my truck and couldn't be happier with it, thanks man! More

Service area sucks!!! Called this morning set an appointment, so I don't have to wait 2 hrs. Was told appointment made with someone NOT HERE today....OIL Change Only, I'm Called this morning set an appointment, so I don't have to wait 2 hrs. Was told appointment made with someone NOT HERE today....OIL Change Only, I'm sure the person writing up this order Looovvees his job... We are behind oh it's going to take a couple Hrs for the high price OIL change.. Hint FIND A Mechanic.. will never come back. Can't rate thus service now must be a star...please note rating are - all stars More

Satisfied Buyer From the initial email, to the walk-through of options within my car, my sales team at Kuhn VW was both professional and courteous. Tom was a great in From the initial email, to the walk-through of options within my car, my sales team at Kuhn VW was both professional and courteous. Tom was a great initial ambassador, and Drake was patient while I cycled though three test drives, and several decisions. Drake's attention to detail saved me approximately 3 grand as he steered me out of a higher trim model based on his accurate assessment of my needs. Tom then sealed the deal afterwards, giving me an excellent overview of all of the features and functions of the new car! More

Couldn`t be worse Kuhn has the worst customer service imaginable. They lost all the paperwork for my car, messed up the registration multiple times, lost virtually all Kuhn has the worst customer service imaginable. They lost all the paperwork for my car, messed up the registration multiple times, lost virtually all the documents I gave them to follow up, complained at having to resolve my problem, don`t return calls or get back to you on anything without being chased multiple times, general manager even hung up on the phone saying he had better things to do than fix the problems they had made for me! It`s difficult to think how they could possibly be worse! I wouldn`t go anywhere near these guys. More

CPO Purchase I purchased a CPO - 2012 VW Jetta 2.0S from used care salesman Joshua Engleby. Josh gave me great service & I would recommend him if you want to go in I purchased a CPO - 2012 VW Jetta 2.0S from used care salesman Joshua Engleby. Josh gave me great service & I would recommend him if you want to go into the dealership to look at a used vehicle. Josh provided me all the data I requested - original sticker price, car fax report, reconditioning services performed with pricing breakdown, NADA value estimates, other listings for same vehicle at competitive dealerships in the area, vehicle future service schedule & cost estimates, breakdown of local taxes and tag fees. Josh facilitated me talking with the Used Car Sales Manager & Service Manager. I got a the car for the out of door price I wanted to pay. More

Complete Failure top to bottom The worst dealership experience I have ever had. Total failure from the minute I walked in the door to vehicle delivery. The salesmen was nice and mea The worst dealership experience I have ever had. Total failure from the minute I walked in the door to vehicle delivery. The salesmen was nice and meant well. But when surrounded by a horrible team... he cant help. There was several instances of miscommunication between the sales managers and salesmen, but the that was not an issue. The scary part of the entire process was the finance manager. He did not care about anything, refused to answer questions, did not get ANY numbers right. Could not be bothered. 100% unethical. Sales floor music was too loud and distracting, and to add to it the finance manager had his own rock and roll cranked up inside his office. All he knew how to do is push print. This guy is a joke. He asked me to sign things without explaining, and without allowing me to read. Rushing the entire process (even though they had me wait for 2 hours... I was the only customer in the dealership). When I did spend time to read he was frustrated and started blaming me for not understanding the car buying process. I have a masters in electrical engineering, with a math minor and have financed, leased and bought cars cash at least a dozen times. If you are uncomfortable with numbers in the slightest DO NOT BUY FROM KUHN. THEY WILL ROB YOU. What was agreed upon on the sales floor did not translate when in the finance office. The "deal" was $3000 off and my lease mileage was 10k a year instead of 15k a year. I had a estimate piece of paper from another dealer that the finance manager started to scribble on trying to "explain" the numbers to me. All he knew how to say is this is the lease price. The lease price. How about this number over here? THIS IS THE LEASE PRICE. After an hour of friction and frustration we finally get to the lease document where it clearly says "signing here means you acknowledge and agree to page 1 and 2 of this agreement" I asked where is page 2? I have not read it. He says, "there is no page 2". The bottom of the page says page 1 of 2. I asked again where is page two. I was told this is a paper from VW and they do not alter this document. I refused to sign the paper. We shuffle a few papers and out comes page 2. This like late payment fee's... disclosures, warranty info, and other important financial info is all over page 2. These guys are thieves. Take your business elsewhere. Lokey, Reeves, BertSmith anyone else has to be better. To add to the terrible experience my car came with less than 1/2 a tank of fuel. This dealership is failing, for good reason. After discussing my issues with another local dealer, one of the managers pulled up sales figures from all local dealers. Kuhn is failing. They sold only 23 cars last month. They deserve every problem that comes their way. They are unethical and you should stay away 100%. If you decide this review is not enough, and you do decide to buy a car from there... please comb through the deal over and over again. These guys are stealing from you, I guarantee it. More

They left cracks & dents I love my Bug. I am not easy on it, as I love to drive top-down wherever I go - so therapeutic. I bought my car at at Kuhn. I bought my last three car I love my Bug. I am not easy on it, as I love to drive top-down wherever I go - so therapeutic. I bought my car at at Kuhn. I bought my last three cars from Kuhn. I took my car into Kuhn for repairs, knowing it would be more expensive - but I wanted the best work & service - I thought it was worth it. Well, after over $2,000 worth of repairs I got my car back in worse condition than I had left it. My top will no longer go down, my windows no longer go down, and they left 3 cracks in my inside door, and various tiny blue scuffs and dents. When I called, I was told they would "check their cameras" to "see if" it was them. Worst customer service. The whole ordeal left me in tears. I received better service and work at Meienke and other of those types of non-dealer places. More