Kuhn Volkswagen
Tampa, FL
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No Trust There was no follow up with original service rep and then we had 3 different people we had to deal with. No one including the regional rep that we tri There was no follow up with original service rep and then we had 3 different people we had to deal with. No one including the regional rep that we tried to get help from was willing to work with us and even Mazda HQ told us to get a second opinion that the dealer just wants to make money off us. We got a call a week later from someone and they didn’t even know we had picked up our car. Just a mess and horrible service, no attention to detail, and we did not trust them. More
Good timing Arrived for an oil change and tire rotation. I was in and out. The Mazda certified guy took care of the process like a champ Arrived for an oil change and tire rotation. I was in and out. The Mazda certified guy took care of the process like a champ More
Great customer service I’ve worked with Tim several times now and I keep coming back to get my vehicle serviced at Kuhn because of Tim. He is always friendly, explains the w I’ve worked with Tim several times now and I keep coming back to get my vehicle serviced at Kuhn because of Tim. He is always friendly, explains the work being done, and doesn’t push services that aren’t required. Tim is very considerate of my needs and my means to afford the service. More
New tire install Tim is an excellent adviser. He advised me of the tire sale coming up in April and I was able to get a great deal. When an issue about the final bil Tim is an excellent adviser. He advised me of the tire sale coming up in April and I was able to get a great deal. When an issue about the final bill and communication arose, Tim handled with absolute professionalism. More
Awesome. In a word. I’m a picky shopper or consumer. I pay attention when someone has to put down the phone to help me or has a slight attitude when I ask for help. At Ku I’m a picky shopper or consumer. I pay attention when someone has to put down the phone to help me or has a slight attitude when I ask for help. At Kuhn I had nothing but awesome service and very helpful attitudes from everyone I spoke with. I also got honest and great advice from the service team. Thank you for being awesome and honest and I’ll see you next time! William is the best sales man I have ever spoken to. Best with every detail and obviously cares very much you can tell within 10 seconds. Tim gave me honest and great advice while going above and beyond to assist me. Carlos was very knowledgeable and helpful and took time to explain and help with understanding the work being done and other items I should look out for and take care of to save money down the line. All in all a very legit and professional team, I leave wanting to return again and again. More
Service Thank you Kyle! Great communication in regards to my cars service needs. Done in a timely manner. They allowed me to keep my vehicle there overnight. Thank you Kyle! Great communication in regards to my cars service needs. Done in a timely manner. They allowed me to keep my vehicle there overnight. More
Awesome Great place for service. Kyle is awesome. He Always goes the extra mile . Kuhn vw is the place to take your vw for all of its needs Great place for service. Kyle is awesome. He Always goes the extra mile . Kuhn vw is the place to take your vw for all of its needs More
Recall I brought my car in to VW due to a recall. Tim was awesomesauce from the drop off to pick up. Thank you Tim for your assistance! I brought my car in to VW due to a recall. Tim was awesomesauce from the drop off to pick up. Thank you Tim for your assistance! More
Great and pleasant service! Tim was very helpful and honest with any question I had during my service. He always had a positive and helpful demeanor about him. Will be going back Tim was very helpful and honest with any question I had during my service. He always had a positive and helpful demeanor about him. Will be going back for any services needed in the future. More
Easy and friendly I was interested in a used vehicle and called the dealership to confirm the price online which was the correct price. Had another experience with anot I was interested in a used vehicle and called the dealership to confirm the price online which was the correct price. Had another experience with another dealership where this wasn’t the case so it was nice to know they didn’t have any false advertisements on pricing. Chris was my sales rep and he was great to work with not at all pushy and very helpful. Once I made the decision to buy, they handled everything quickly and had my car detailed and ready to go after the paperwork. The whole process was painless! More