Kuhn Volkswagen
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 621 reviews
First Service on Mazda 3 I've had two Mazda's, this was my first service on my new Mazda 3, I made an appointment, arrived and he explained what I needed and gave me a price, I've had two Mazda's, this was my first service on my new Mazda 3, I made an appointment, arrived and he explained what I needed and gave me a price, I was there for about an hour, pretty much in and out, always a pleasant experience. More
Not recommended I came in for a Mazda recall and from the beginning they (a white, heavy-set service personnel) over-exaggerated things as if to sell me further servi I came in for a Mazda recall and from the beginning they (a white, heavy-set service personnel) over-exaggerated things as if to sell me further services, and I declined. I called my wife to pick me up since I was told it would take some time, and when I mentioned that would just leave my number so I could return, but was told it would possibly be just about 20 minutes. That 20 minutes, turned into over an hour. When I acquired about it, he said “the car possibly had to be jumped”, which I know didn’t happen, and he gave me a printout for my recall. On the printout it said “numerous lights on dash, battery completely dead.” both of which are falsehoods. He then said the reason it took so long was it was going to be washed and vacuumed; again, a total lie. Neither of which are done but I didn’t press it since I didn’t pay anything (it was a product recall amway) and enough time was already spent. All in all, if I had to get work done, it wouldn’t be with such a place. It’s shady from the begginning and it’s the reason people don’t want to go to dealerships service stations More
Great experience I made my appointment at 8:15 am and they were waiting for me and the service was done exactly within the time schedule discussed and did not pressure I made my appointment at 8:15 am and they were waiting for me and the service was done exactly within the time schedule discussed and did not pressured me asking for more areas to be serviced. The facility has a comfy waiting area with tv's, coffee and other goods. More
Service visit Kyle in service is the absolute best. Not only is he the best looking service advisor I've ever dealt with, but he is extremely kind and gets the job Kyle in service is the absolute best. Not only is he the best looking service advisor I've ever dealt with, but he is extremely kind and gets the job done. I would recommend him to everybody. More
Bad experience Ryan kingsley SO RUDE. People like him should NOT have as a Customer service worker. VERY RUDE PERSON . Hope next time I can get a better service Ryan kingsley SO RUDE. People like him should NOT have as a Customer service worker. VERY RUDE PERSON . Hope next time I can get a better service... But not with him ... Thanks!! More
Ryan just plain gets it, extremely helpful and affable. Ryan could read my situation and helped beyond the scope of what would be required in his position. His handoff between Cody and I was the biggest re Ryan could read my situation and helped beyond the scope of what would be required in his position. His handoff between Cody and I was the biggest reason in purchasing a new car. More
I feel confident. I am very happy with the service at Kuhn VW. Everyone I have dealt with -- from sales to service -- has been great. There are times that I have ques I am very happy with the service at Kuhn VW. Everyone I have dealt with -- from sales to service -- has been great. There are times that I have questions about what is going on with my car or what I need to do and I stop by Service and ask my question. I am always treated respectfully and my questions are answered to my satisfaction. Cody in Sales and Tim in Service have been my go-to guys. More
Excellent Service Kyle Enos is always extremely friendly, professional, skilled & honest in all my numerous dealings with him over the years. I have high regards for h Kyle Enos is always extremely friendly, professional, skilled & honest in all my numerous dealings with him over the years. I have high regards for him - More
Great experience My salesman Cody at the Kuhn Volkswagen dealership in Tampa was very knowledgeable and great to work with. I came in for service for my leased car bu My salesman Cody at the Kuhn Volkswagen dealership in Tampa was very knowledgeable and great to work with. I came in for service for my leased car but ended up turning it in along with a second car to purchase a new Volkswagen. Cody was great and made the whole process hassel-free. More
Great customer service Kuhn, especially Kyle Enus respects the customer’s needs, time, and wallet. Appointments and estimated times are accurate. Service is completed after Kuhn, especially Kyle Enus respects the customer’s needs, time, and wallet. Appointments and estimated times are accurate. Service is completed after one visit with smooth riding to follow. More