Kuhn Volkswagen

Good experience The personnel who helped me were very nice and answered all of my questions. I made an online appointment for an oil change yet it took two hours, how The personnel who helped me were very nice and answered all of my questions. I made an online appointment for an oil change yet it took two hours, however they vacuumed my car which I really appreciated. The waiting area had WiFi and popcorn. More

2016 GTI My battery died and I was able to make a same day appointment to have the battery replaced. The service team also informed me of 2 recalls that they f My battery died and I was able to make a same day appointment to have the battery replaced. The service team also informed me of 2 recalls that they fixed. They made this experience very easy and were extremely helpful! More

New battery and break light I was frustrated going to the dealership because I just bought my CPO VW Passat a few months ago and I have already had 2 breaks lights go out and my I was frustrated going to the dealership because I just bought my CPO VW Passat a few months ago and I have already had 2 breaks lights go out and my car battery died. I had a great experience at the Kuhn Dealership and they fixed everything free of charge. More

Professional and great advice Professional and great service provided by Nick. I felt listened to, not rushed and service requirements were explained clearly. Provided helpful reco Professional and great service provided by Nick. I felt listened to, not rushed and service requirements were explained clearly. Provided helpful recommendations for future jobs needed on the car. More

Excellent customer service This location is excellent and Nik is very friendly. He helped and got my vehicle ready in 30 min. Very happy with the service. Definitely suggest thi This location is excellent and Nik is very friendly. He helped and got my vehicle ready in 30 min. Very happy with the service. Definitely suggest this location. More

Car service I needed my trunk fixed quickly . Got it in the same day and was done in a couple of hours . Happy with the quality of work that was done . I needed my trunk fixed quickly . Got it in the same day and was done in a couple of hours . Happy with the quality of work that was done . More

Tedious From 2015 to now always great care. This month had to schedule on a weekend, found out my usual service rep resigned and went elsewhere, had a fill in From 2015 to now always great care. This month had to schedule on a weekend, found out my usual service rep resigned and went elsewhere, had a fill in who came from another vehicle area and spoke moderately good English and was easily agitated with additional customers, lack of manager presence and me, who had a concern that he didn’t think was valid. So after being exasperated with my concern he blew me off and I pursued a manager. Mgr refunded me my services. My windshield wipers werent changed my onboard computer wasnt reset and is now frozen? Im going to reeves to correct these. The mgr who helped me was great. But until the service dept is revamped and staffed appropriately im not going back More

Went above and beyond Kyle and the team went above and beyond to make sure that my warranty was still good and that all my repairs were done correctly and quickly. It was a Kyle and the team went above and beyond to make sure that my warranty was still good and that all my repairs were done correctly and quickly. It was an amazing experience one of the best I’ve had with the service department. More

Easy to work with. The staff was very easy to work with and we were able to communicate through text so I didn’t have to come into the dealership until we settled on a p The staff was very easy to work with and we were able to communicate through text so I didn’t have to come into the dealership until we settled on a price. This was very convenient with my busy work schedule. More

friendly and fast service I schedule an appointment for an airbag replacement. the staff was friendly and they work very fast. they even offer to wash my car for free. I schedule an appointment for an airbag replacement. the staff was friendly and they work very fast. they even offer to wash my car for free. More